Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Run4It Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/run4it | Feefo

Zobrazení všech 10,710 recenzí

Důvěryhodný zákazník

7 years ago

Datum nákupu: 08/04/2018

I've received a request for feedback prior to actually receiving the product I ordered. Delivery was stated as 2-5 days and it has now been 9. Hence, so far, my experience is poor.

Kirsty

Run4It

7 years ago

Hi, thank you for your comments. I am sorry to hear that you received the request for feedback before receiving the order. During our email communication we discovered that your postcode had been entered incorrectly at checkout. This has led to the delay as Royal Mail have been unable to locate the address/postcode combination. The item has been returned to us and as soon as we receive this back we will post it out again with the correct postcode. Sorry for the inconvenience. Thanks, Kirsty - Online Customer Service Manager

Důvěryhodný zákazník

7 years ago

Following erroneous post code, the help is resolving from Kirsty was excellent and all issues were quickly resolved.

John

Edinburgh

7 years ago

Datum nákupu: 15/04/2018

Co říká John o Run4It:

Excellent service and very prompt delivery

Excellent service and very prompt delivery. Once again I cannot fault the customer service from Run4It and will always use them first for my running gear.

Kirsty

Run4It

7 years ago

Hi John, thank you for your review. I'm delighted to hear your positive comments about the service you received. I will pass your comments across to the team. Thanks, Kirsty - Online Customer Service Manager

Elizabeth Craig

7 years ago

Datum nákupu: 10/04/2018

Co říká Elizabeth Craig o Run4It:

New trainers

Called in to the Giffnock shop, the guy was great, absolutely no hassle very helpful will definitely be back. Great service x

Kirsty

Run4It

7 years ago

Hi Elizabeth, so happy to hear this. I will pass you comments across to the Giffnock team. Thanks, Kirsty - Online Customer Service Manager

Recenze produktu

Gabriel McKeown

7 years ago

Datum nákupu: 09/04/2018

Co říká Gabriel McKeown o Run4It:

Good, would appriciate free postage

good. did everything i needed it to. free postage would have been nice

Kirsty

Run4It

7 years ago

Hi Gabriel, thank you for your feedback. We offer free shipping if the order total is over £60. Our Click and Collect option is also free. Thanks, Kirsty - Online Customer Service Manager

Recenze produktu

Důvěryhodný zákazník

7 years ago

Datum nákupu: 14/04/2018

Do not pay extra for next day delivery!!!!

Paid £5.95 for next day delivery (one working day) Placed order on Sat 8.50am, order received Tuesday 18.30 hours. Not impressed as website did suggest quicker delivery expectations. Had I been aware...

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Kirsty

Run4It

7 years ago

Hi, thank you for your comments and I am sorry to hear that you were not happy with the service you received. All of our product pages do state that our Next Working Day service is available between Monday to Thursday if the order is placed before 2pm. It also states that a Next Working Day order placed before 2pm on Friday won't be delivered until Monday as we do not work over the weekend. Sorry for the confusion. Thanks, Kirsty - Online Customer Service Manager

Recenze produktu

Donna Stewart

Inverness

7 years ago

Datum nákupu: 13/04/2018

Co říká Donna Stewart o Run4It:

Great service

The staff are always very helpful and friendly(Inverness store)

Kirsty

Run4It

7 years ago

Hi Donna, thank you for your feedback. I will pass your comments across to the Inverness store. Thanks, Kirsty - Online Customer Service Manager

Recenze produktu

Andrew Edwards

7 years ago

Datum nákupu: 11/04/2018

Co říká Andrew Edwards o Run4It:

Wonderful Service

Love Run4it. Professional service and advice. Use the Dundee store regularly but this time ordered from them on their website. Delivery arrived accurately and promptly. Thanks.

Recenze produktu

Důvěryhodný zákazník

7 years ago

Datum nákupu: 11/04/2018

Online Shopping

The staff at the stores are very knowledgeable, helpful, and do all they can to make you have a fab experience.

Recenze produktu

Kirsty

Run4It

7 years ago

Hi, thank you for your comments. We have looked into this issue and you are correct. The socks are advertised as unisex on the front of the packaging but on the back they state they are mens. They are also advertised as anklets but they are in fact quarter socks. We are in contact with our Supplier regarding both of these issues so thank you for flagging this to us. Thanks, Kirsty - Online Customer Service Manager

Kirsty

Run4It

7 years ago

Hi, just an update on this. Our Supplier confirmed that these socks are unisex just incase some women prefer the darker colourways. The packaging stating that the socks are Mens is a packaging error. Thanks, Kirsty

P J Atkinson

7 years ago

Datum nákupu: 08/04/2018

Co říká P J Atkinson o Run4It:

Very easy to navigate and purchase

Recenze produktu

Shaun Grimshaw

7 years ago

Datum nákupu: 08/04/2018

Co říká Shaun Grimshaw o Run4It:

Trainers were easy to order, follow up mails clear and correct. Initial delivery was cleared detailed, and, having missed it as I was late, follow up was easy to arrange.

Neobdržel/a jste pozvánku k recenzi?

O Run4It

Inspiring people to improve their fitness, health and wellbeing through running. Run4It is a specialist running retailer providing a wide range of running products including shoes, clothing and accessories, coupled with great customer service and advice, to help runners of all levels and interests improve their running experience.

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0344 824 8180

57 Bothwell Street, Glasgow, Lanarkshire, G2 6TS, United Kingdom

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti Run4It

Brooks Glycerin 15 Neutral Running Shoes - WomensVíce recenzí pro tento výrobek (3)Prohlédnout si stránku výrobkuFirst class service deserves 5 stars

Runderwear Men's Running BoxerVíce recenzí pro tento výrobek (6)Prohlédnout si stránku výrobkuflawless, woud recommend to anyone

Ronhill Everyday Short Sleeved Running T-Shirt - MensVíce recenzí pro tento výrobek (4)Prohlédnout si stránku výrobkuStandard running top. good weight, nice on skin. could do better in regards to the "wicking" of sweat, that's mostly my fault though

Brooks Vapor 4 Stability Women's Running ShoesVíce recenzí pro tento výrobek (10)Prohlédnout si stránku výrobkuAmazing trainers- great value for money

Salomon XA Lite Trail Running Shoes - WomensVíce recenzí pro tento výrobek (2)Prohlédnout si stránku výrobkuComfy and look good, let's hope they help with my trail runs.

Saucony Peregrine 7 Trail Running Shoes - MensVíce recenzí pro tento výrobek (3)Prohlédnout si stránku výrobkuUsed them only once so far. Fit perfect, and I like the shoes but will reserve judgement until I’ve run them in and seen how long they will last!

Nike Large Bottle Running Belt - WomensVíce recenzí pro tento výrobek (2)Prohlédnout si stránku výrobkuThis is a great bottle, secures tightly around your waist for a perfect fit, good sized pocket for your phone too.

Nike Large Bottle Running Belt - UnisexVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuGood sized bottle, which fits perfectly around your waist, with a good sized pocket for your phone or other items.

Hilly Mono Skin Lite Anklet Running Socks - UnisexVíce recenzí pro tento výrobek (2)Prohlédnout si stránku výrobkuI returned these to the shop as I noticed they were short socks, and in fact were unisex but stated men's on the packaging, so exchanged them for a ladies more suitable pair.

Ronhill Stride Cargo Racer Split Running Shorts - MensVíce recenzí pro tento výrobek (2)Prohlédnout si stránku výrobku

Ronhill Stride Racer Running Vest - MensVíce recenzí pro tento výrobek (2)Prohlédnout si stránku výrobku

Elite Max Cushion No Show Tab Running Socks - UnisexVíce recenzí pro tento výrobek (5)Prohlédnout si stránku výrobku

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?