Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Ruby Group Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/ruby-group | Feefo

Zobrazení všech 3,310 recenzí

Andrew

Dorset

20 days ago

Nespokojenost s dodáním

Co říká Andrew o Ruby Group:

Good overall service

They resolved an issue amicably within 24 hours.

Datum nákupu: 02/03/2024

David Luscombe

1 month ago

Spokojenost s dodáním

Co říká David Luscombe o Ruby Group:

Good quality and price.

Good communication and price. Gate turned up on time and looks well made.

Datum nákupu: 31/12/2023

Adam Fiddy

Ruby Group

1 month ago

Hello there,

Thank you so much for your kind words and for taking the time to give us feedback.
It really means a lot to us here at Ruby UK. We hope you enjoy your gate!
Please let us know if there is anything else we can help you with.

Many thanks again
Genei
Customer Support

Recenze produktu

Důvěryhodný zákazník

1 month ago

Spokojenost s dodáním

Wooden plank supply

Service & delivery was prompt and as promised.

Datum nákupu: 22/02/2024

1 month ago

Adam Fiddy

Ruby Group

1 month ago

Hello there,

Thank you so much for your kind words and for taking the time to give us feedback.
It really means a lot to us here at Ruby UK. We hope you enjoy your log lap timber
Please let us know if there is anything else we can help you with.

Many thanks again
Genei
Customer Support

Recenze produktu

Důvěryhodný zákazník

1 month ago

Spokojenost s dodáním

This order was delivered very quickly and in perfect condition.
All my other dealings have been excellent with Ruby

Datum nákupu: 05/03/2024

Adam Fiddy

Ruby Group

1 month ago

Hello there,

Thank you so much for your kind words and for taking the time to give us feedback.
It really means a lot to us here at Ruby UK. We hope you enjoy your Cedar Timber
Please let us know if there is anything else we can help you with.

Many thanks again
Genei
Customer Support

Recenze produktu

Sarah Brenton

1 month ago

Spokojenost s dodáním

Co říká Sarah Brenton o Ruby Group:

Excellent quality

Quality of panels excellent, although more expensive than other options - the benefit was being able to buy exact size so worth the premium,

Datum nákupu: 04/03/2024

Adam Fiddy

Ruby Group

1 month ago

Hello there,

Thank you so much for your kind words and for taking the time to give us feedback.
It really means a lot to us here at Ruby UK. We hope you enjoy your Panels
Please let us know if there is anything else we can help you with.

Many thanks again
Genei
Customer Support

Recenze produktu

Důvěryhodný zákazník

1 month ago

Spokojenost s dodáním

Wood

Excellent.

Datum nákupu: 04/03/2024

Adam Fiddy

Ruby Group

1 month ago

Hello there,

Thank you so much for your kind words and for taking the time to give us feedback.
It really means a lot to us here at Ruby UK. We hope you enjoy your corner trim.
Please let us know if there is anything else we can help you with.

Many thanks again
Genei
Customer Support

Recenze produktu

Harry Kelly

Portsmouth

1 month ago

Nespokojenost s dodáním

Co říká Harry Kelly o Ruby Group:

Customer service good, but wood was delivery very wet.

Customer service was very helpful

Datum nákupu: 04/03/2024

Adam Fiddy

Ruby Group

1 month ago

Hello there,

Thank you so much for your kind words and for taking the time to give us feedback.
It really means a lot to us here at Ruby UK. We are sorry that the wood arrived wet, please be assured that this will not impact the integrity of the wood.
Please let us know if there is anything else we can help you with.

Many thanks again
Genei
Customer Support

Důvěryhodný zákazník

1 month ago

Nespokojenost s dodáním

Good service

I didn’t receive a response to my email but otherwise ok.

Datum nákupu: 03/03/2024

Adam Fiddy

Ruby Group

1 month ago

Hello there,

Thank you so much for your review. Your feedback means a lot to us. I am so sorry that you did not receive a response to your email. I can see that when you contacted us, we actioned the replacement for you without delay but unfortunately the reply was left in drafts. Please forgive this mistake and do let us know if there is anything else we can do for you!

Many thanks again
Genei

Recenze produktu

Důvěryhodný zákazník

1 month ago

Nespokojenost s dodáním

Terrible product at a high price

The product I received was sawn timber and we could not use it.
The advert said planned.
Cost money for nothing and is still sitting in our yard.
Avoid this company

Datum nákupu: 04/03/2024

Recenze produktu

Peter Cavaciuti

1 month ago

Spokojenost s dodáním

Co říká Peter Cavaciuti o Ruby Group:

Great Service

Great service , responsive and knowledgable

Datum nákupu: 03/03/2024

Adam Fiddy

Ruby Group

1 month ago

Hello there,

Thank you so much for your kind words and for taking the time to give us feedback.
It really means a lot to us here at Ruby UK. We hope you enjoy your timber.
Please let us know if there is anything else we can help you with.

Many thanks again
Genei
Customer Support

Neobdržel/a jste pozvánku k recenzi?

O Ruby Group

A family run timber, home and garden online store offering free nationwide delivery on all orders over £50! With our own fleet vans we are able to offer driver tracked and fast 1-5 day delivery.

Přečíst vše

01409231763

Burdon Lane, Highampton, Beaworthy, Devon, EX21 5LX, United Kingdom

Zobrazit všechna média (194)

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti Ruby Group

Wellington Tongue & Groove Side gate (1.8m High) - 1200mm / Hinge from the RightNice gate and looks well made.Více recenzí pro tento výrobek (23)Prohlédnout si stránku výrobku

Loglap Treated Redwood 119mm x 21mm - 3.0mItems were exactly as promised and delivered on time.Více recenzí pro tento výrobek (129)Prohlédnout si stránku výrobku

6" x 1" Board - British Cedar - PlanedThe boards were what I would expect for the price and expect from British grown Cedar.Více recenzí pro tento výrobek (20)Prohlédnout si stránku výrobku

Cedar / Larch Slatted Fence Panels (Horizontal) - 2.1m / 1.5m / Larchexcellent quality and delivered quicklyVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobku

Free 15cm Sample - Corner Trim - Treated Scandinavian RedwoodExcellent. All is good,..Více recenzí pro tento výrobek (12)Prohlédnout si stránku výrobku

Large Deluxe Decking PlanterLovely well made planter.Více recenzí pro tento výrobek (1)Prohlédnout si stránku výrobku

6" x 1" Boards - Larch Home-Grown - SawnTerrible product would never buy from this company again. I own a cladding companyVíce recenzí pro tento výrobek (31)Prohlédnout si stránku výrobku

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?