I thought the process had worked well until it became clear that the wrong magazine had been sent and the next one did not arrive.
Lucy
Royal Academy of Arts
10 years ago
Thank you very much for taking the time to write your feedback, as we really appreciate it.
We sincerely apologise and have thoroughly checked our processes to ensure your record is completely correct, and you will receive your next magazine when it's dispatched in mid-August.
Apologies again and thank you very much for your patience.
Recenze produktu
Lucy
Royal Academy of Arts
10 years ago
Thank you very much for your feedback and apologies for this issue. We will be sure to thoroughly check each subscription to ensure our service lives up to all expectations.
I can confirm that you are definitely on the list to receive the Autumn Magazine in the usual slim packaging, and will be receiving it mid-August.
Apologies again, and please get in touch with any further feedback or queries.
Shopping with us directly supports the Royal Academy. This allows us to continue our internationally-acclaimed exhibition programme, run the RA Schools and be an independent charity with no public funding. Many of our products feature the work of Royal Academicians, are exclusive to the Royal Academy and champion emerging designers.
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Shopping with us directly supports the Royal Academy. This allows us to continue our internationally-acclaimed exhibition programme, run the RA Schools and be an independent charity with no public funding. Many of our products feature the work of Royal Academicians, are exclusive to the Royal Academy and champion emerging designers.