Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Rose & Grey Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/rose-grey | Feefo

Zobrazení všech 2,217 recenzí

Nicola Morris

Burford

4 months ago

Datum nákupu: 17/01/2025

Co říká Nicola Morris o Rose & Grey:

Beautiful rug

I had to get in touch to check the status of my order as there was a delay between placing the order and hearing from the delivery team. Customer services responded promptly which was appreciated.

Joanna

Rose & Grey

4 months ago

Thank you for your patience while we sorted the delivery delay, we appreciate it! x

Recenze produktu

Důvěryhodný zákazník

4 months ago

Datum nákupu: 19/01/2025

Products exceptional- had to chase delivery

Joanna

Rose & Grey

4 months ago

Thank you for your review! We are happy to hear you love your new lamp - lovely choice! We appreciate your patience while we sorted the delivery out. Love, Rose & Grey x

Recenze produktu

Důvěryhodný zákazník

4 months ago

Datum nákupu: 16/01/2025

A very disappointing purchase

I looked at the website for details for return. I would have had to a pay postage which I dont think is reasonable. As it was a heavy product it didn't seem worth it. Id been out of pocket. I wrote...

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Joanna

Rose & Grey

4 months ago

Thanks for your feedback. Sorry to hear you are disappointed with our returns policy. As a smaller family run company, we are not yet in the position to offer free returns but we are transparent about all returns costs so hopefully you were aware of these before you placed your order. I can't see that you have emailed us to discuss this so we'll pop you an email now to see if we can help with anything Love from all at Rose & Grey x

Recenze produktu

MR ANDREW ROBERTS

London

4 months ago

Datum nákupu: 08/01/2025

Co říká MR ANDREW ROBERTS o Rose & Grey:

Delivered exactly on time

Joanna

Rose & Grey

4 months ago

Thank you for your lovely 5* review. We are so happy that you received your stools on time! We hope we can welcome you back soon 🤍 Love from all at Rose & Grey x

Recenze produktu

Gail Platt

Norwich

4 months ago

Datum nákupu: 09/01/2025

Co říká Gail Platt o Rose & Grey:

Highly recommended

Prompt delivery

Joanna

Rose & Grey

4 months ago

Thank you for taking the time to leave us a 5* review. Its great to hear that you received your order promtly! We hope we can welcome you back again soon. Love from all at Rose & Grey x

Recenze produktu

Důvěryhodný zákazník

5 months ago

Datum nákupu: 16/11/2024

Betsy love chair

Excellent communication from Rose and Grey About the delivery of my chair.

Joanna

Rose & Grey

4 months ago

Thank you so much for leaving us a great 5* review - we really appreciate it. We are really pleased to hear that your received excellent communication from us regarding your made to order Betsy Love Seat. Thank you for choosing to shop with us. Love from all at Rose & Grey x

Recenze produktu

Důvěryhodný zákazník

5 months ago

Datum nákupu: 10/01/2025

Perfect stool

Great service. Was kept informed about delivery.

Joanna

Rose & Grey

4 months ago

Thank you so much for leaving us a 5* review. It's great to hear that you received great service. Thankyou for shopping with us! Love all at Rose & Grey x

Recenze produktu

Claire Beever

Surrey

5 months ago

Datum nákupu: 08/01/2025

Co říká Claire Beever o Rose & Grey:

Absolutely brilliant, communication was great throughout the whole process. Delivery was spot on time.

Joanna

Rose & Grey

4 months ago

Thank you so much for your lovely review. It makes us so happy to read that you had a great shopping experience experience with us. We hope we can welcome you back again soon! Love all at Rose & Grey x

Recenze produktu

Důvěryhodný zákazník

5 months ago

Datum nákupu: 03/01/2025

Rose and Grey are always courteous and helpful. I would recommend them to anyone looking for these attributes in retailers.

Joanna

Rose & Grey

4 months ago

Thank you so much for leaving such a lovey review for us, it's lovey to read that you are so happy with you experience with us. We hope we can welcome you back again soon! Love the Rose & Grey Team x

Recenze produktu

Důvěryhodný zákazník

5 months ago

Datum nákupu: 04/01/2025

Excellent service. Parcel arrived promptly as promised.

Joanna

Rose & Grey

4 months ago

Thank you for your lovely review. We are so pleased to hear that you received excellent service and that your order arrived promptly. Thank you for shopping with us! Love all at Rose & Grey x

Recenze produktu

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O Rose & Grey

Love the space you're in with Rose & Grey- an inspiring UK online boutique that brings together a gorgeous range of contemporary furniture, vintage homeware and beautiful designer gifts. Carefully selected and globally sourced, the full range of homeware embraces our best selling velvet furniture , distressed leather furniture, as well as mirrors, art prints, wallpapers, wall-art, storage, lighting, rugs, cushions and gifts.

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0161 926 8763

31 Atlantic Street, Altrincham, Cheshire, WA14 5FA, United Kingdom

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti Rose & Grey

Textured Hill RugVíce recenzí pro tento výrobek (2)Prohlédnout si stránku výrobkuBeautiful rug. Looks exactly like the photos and lies nice and flat on my carpet. First time buying through this website and very happy with the experience

Ayla Ceramic Table Lamp Base - BlackVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobku

Red Stripey Glass Candle HolderVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuvery disappointed. Very cheap looking. Thick glass, yellowy not white not a true red. waste of money. Couldnt pass it on to any of my friends so binned it.

Weathered Oak StoolVíce recenzí pro tento výrobek (57)Prohlédnout si stránku výrobkuThe stools are perfect for our new kitchen island. Very well made.

Chestnut Gingham MugVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuGreat stylish mugs. Bought to match kitchen redecoration.

Betsy Love SeatVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuI’m so pleased with the seat, it looks great and it’s so comfortable!

Weathered Oak StoolVíce recenzí pro tento výrobek (57)Prohlédnout si stránku výrobkuBeautiful stool. Very comfortable. Robust and sturdy but also looks elegant. Lovely weathered oak and looks like it will age well.

Orson Retro Wooden Media UnitVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuVery solid build. Very well packed. Looks impressive. As described on the website. Overall happy with the purchase

Vince Round Marble Dining TableVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobku

Rustic Glass JugVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobku

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?