Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Room to Grow Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/room-to-grow | Feefo

Zobrazení všech 1,592 recenzí

Důvěryhodný zákazník

5 years ago

Datum nákupu: 27/04/2020

Good service

Good communication

Anne

Room to Grow

5 years ago

Thank you for taking time to leave a review, we really do appreciate it. Best wishes RTG

Recenze produktu

Paula Leslie

5 years ago

Datum nákupu: 12/05/2020

Co říká Paula Leslie o Room to Grow:

Fabulous service

Excellent service, was informed they were on back order but arrived 3 days later, brilliant.

Anne

Room to Grow

5 years ago

Thank you for taking time to leave a review, it is very much appreciated and helps us assess our performance and continually strive to improve. Best wishes RTG

Recenze produktu

Vullnet Kasapolli

5 years ago

Datum nákupu: 05/05/2020

Co říká Vullnet Kasapolli o Room to Grow:

It's a solid and sturdy bunk bed. Very well made, it's designed to last. Was easy to assemble. We bought an optional trundle drawer for sleepovers and Jubilee hook on shelf - great to hold water or a...

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Anne

Room to Grow

5 years ago

Thank you for taking time to leave a review and you kind comments. I have passed this on to Heather and the customer service team. Best wishes Anne

Recenze produktu

Důvěryhodný zákazník

5 years ago

Datum nákupu: 06/05/2020

Incomplete order, no customer support

Even in this strange times it shouldn't take a parcel more than 18 days to arrive if your site quotes 2-3days. There is no tracking available for the order, the support team is overwhelmed. I still...

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Recenze produktu

Důvěryhodný zákazník

5 years ago

Datum nákupu: 11/05/2020

Fantastic service

Fantastic service, great communication throughout the process with friendly staff. The bed is sturdy and our boys love it! I would highly recommend the bed but especially using this company.

Anne

Room to Grow

5 years ago

Thank you for your kind 5 star review, we are working hard to constantly improve our service. We are delighted your boys love their new bed! Best wishes RTG

Recenze produktu

Důvěryhodný zákazník

5 years ago

Datum nákupu: 29/03/2020

Quick and quality

Great service even during Covid -19

Anne

Room to Grow

5 years ago

Thank you for taking time to leave a review, we really appreciate your comments. Our delivery teams are working hard to try and continue as normal a service as possible. Best wishes Anne

Recenze produktu

Matthew Lloyd

5 years ago

Datum nákupu: 26/04/2020

Co říká Matthew Lloyd o Room to Grow:

A great solid bed

Anne

Room to Grow

5 years ago

Thank you for taking time to review the Jubilee Chunky Bunk Bed in Soft Grey. We appreciate your comments. Kind regards, Anne

Amnon Shaked

London

5 years ago

Datum nákupu: 28/04/2020

Co říká Amnon Shaked o Room to Grow:

Delivery problems

They left the bed outside the building and would not bring it into the house. Some of the planks were too heavy to carry single handed

Anne

Room to Grow

5 years ago

We appreciate your comments. We are sorry you were unhappy with the delivery. Unfortunately during these unprecedented times and the restrictions imposed, our delivery teams are only able to do doorstep deliveries, they are unable to enter any property due to COVID-19. Kind regards Anne

Amnon Shaked

5 years ago

Well you should have informed me of that. The planks were too heavy to carry. Very poor service and frankly poor explanation.

Anne

Room to Grow

5 years ago

Please accept our apologies, the delivery team should make it clear when they are booking in. I will certainly feedback your comments.

Amanda Wilson

5 years ago

Datum nákupu: 12/04/2020

Co říká Amanda Wilson o Room to Grow:

Yes i'd recommend. No hassles and a prompt response to my questions on delivery in the covid lockdown

Anne

Room to Grow

5 years ago

Thank you for taking time to leave a review. Your comments are important to us and we are pleased we were able to help with your questions. Best wishes Anne

Recenze produktu

Důvěryhodný zákazník

5 years ago

Datum nákupu: 15/04/2020

Delivered to the front door step, pleasant delivery man.

Anne

Room to Grow

5 years ago

Thank you for taking time to review our service, it is very much appreciated. Kind regards Anne

Recenze produktu

Anne

Room to Grow

5 years ago

I am sorry to hear you are having issues with your mattress. I will arrange for the support team to contact you directly. The mattress does have an odour when first opened (due to fire retardant treatment that we legally have to apply) but this should dissipate after a couple of days. It seems strange to have lasted so long. We will investigate this matter further. Kind regards Anne

Neobdržel/a jste pozvánku k recenzi?

O Room to Grow

Room to Grow, leading on-line children's bedroom specialists offer an extensive collection of fabulous bedroom solutions. Through ingenious furniture designs, clever space saving features and fabulous accessories that help parents create practical, yet stylish bedrooms for their children, providing them with their own environment to sleep, study and play. We are proud to be online specialists for Stompa, Flexa, Jubilee. Ollie & Leila, Solitaire and Scallywag to name but a few.

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01943 660760

97-99 Pegholme, Wharfebank Mills, Ilkley Road, Otley, West Yorkshire, LS21 3JP, United Kingdom

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti Room to Grow

Stompa UNOS 21 - Highsleeper with Sofa Bed and Desk - GreyVíce recenzí pro tento výrobek (6)Prohlédnout si stránku výrobkuFeels sturdy, easy to put together

Solitaire Midsleeper with Pull Out DeskVíce recenzí pro tento výrobek (8)Prohlédnout si stránku výrobkuMy 5 year old absolutely loves this bed. Very sturdy and looks great. Definitely a two person job to construct.

Jubilee Hook on Shelf- Surf WhiteVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuGreat and useful shelf for the top bunk to hold water or a book.

NYC Children's Day BedVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuI do not know since our delivery is missing all the screws for the bed. The individual planks are dirty, with chips in them. Can't even send this back as customer service is not answering phone line.

NYC White Underbed Storage DrawerVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuIt arrived promptly and looks ok. Can't provide any more details since we are missing key parts for the bed ordered at the same time. Virtually no customer support is available.

Stompa S Flex Airflow Pocket Mattress 90x200cmVíce recenzí pro tento výrobek (11)Prohlédnout si stránku výrobkuDoesn't feel like it has air pockets, so far was not able to test properly as the delivery of bed was incomplete and we can't assemble it.

Solitaire BunkbedVíce recenzí pro tento výrobek (5)Prohlédnout si stránku výrobkuSolid bed, aesthetically pleasing and easy for my eldest son to climb up and down the sturdy ladder.

Stompa S Flex Airflow Foam Mattress 90x200cmVíce recenzí pro tento výrobek (8)Prohlédnout si stránku výrobkuMattresses really comfortable, strong smell from fire retardant that takes a few days to dissipate.

Skye High Sleeper - WhiteVíce recenzí pro tento výrobek (3)Prohlédnout si stránku výrobkuMy daughter loves it, lots of storage and a cosy desk to work at

New York White Swivel ChairVíce recenzí pro tento výrobek (2)Prohlédnout si stránku výrobkuOk for occasional use but looks good with the bed we bought

White Clip on Bendy Bunk LightVíce recenzí pro tento výrobek (8)Prohlédnout si stránku výrobkuDoes exactly what it's meant to

Luna Z Lamp - MetalVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuOk but a bit light so it falls over

Stompa CK White Wooden Bunk BedVíce recenzí pro tento výrobek (56)Prohlédnout si stránku výrobkuBrilliant shape and size. A little concerned about how easily the wood will scrape but so far so good

Stompa S Flex Airflow Foam Mattress 90x190cmVíce recenzí pro tento výrobek (4)Prohlédnout si stránku výrobkuAll good so far, the kids are happy.

Solitaire White Midsleeper with Two BookcasesVíce recenzí pro tento výrobek (2)Prohlédnout si stránku výrobkuThe bed is a Fantastic product, very well built..

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?