Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Roma Experience Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/roma-experience | Feefo

Zobrazení všech 300 recenzí

Verified Customer

6 years ago

Datum nákupu: 10/11/2018

Co říká Verified Customer o Roma Experience:

Great Experience on the Rome Underground Tour!

It was just the 2 of us and Francesca on the Catacombs tour. She was fun, warm, and super informative. The catacombs were fascinating and the Capuchin crypt wonderfully creepy, but the standout was...

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Roma Experience

6 years ago

Hi Sasha,

Thanks for writing this review of our Rome Underground Tour, we are happy you enjoyed the ime spent with our guide Francesca in the Domitilla Catacombs and the Capuchi Crypt and also in the history-rich St. Clement's Basilica. We will surely tell Francesca how much you loved her explanations and her company. We hope you will travel back to Rome soon and we'll have the chance to guide you in other beautiful historical sites of Rome and other Italian cities!

Recenze produktu

Verified Customer

Melbourne, Australia

6 years ago

Datum nákupu: 19/10/2018

Co říká Verified Customer o Roma Experience:

Wonderful experience

My two friends and I had an amazing experience in this tour. The guide was informative, considerate and genuinely loved their job. I was a tad disappointed that I didn’t get to run into the gift shop...

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Roma Experience

6 years ago

Dear Tiffany,

Thank you so much for your review, we are glad to hear you had such a nice time with our guide in our All in One Tour of the Colosseum and we hope you will treasure this experience for years to come!

Recenze produktu

Verified Customer

Québec

6 years ago

Datum nákupu: 18/09/2018

Co říká Verified Customer o Roma Experience:

Une sortie différente, intéressante et très instructive! À conseiller!

Les 2 guides, celle qui nous a fait visiter une partie de Rome et celle qui nous a fait visiter le Colisée comme tel, ont été vraiment gentilles, intéressante, prêtes à répondre aux questions que...

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Roma Experience

6 years ago

Dear Lucie,

Thank you for taking some time to provide your feedback on our services - our Colosseum at Night Tour is really a unique way to experience the beauty and history behind the Colosseum and Ancient Rome away from the daily crowds! Please feel free to get back in contact with us when you plan to return to Italy

Recenze produktu

Důvěryhodný zákazník

6 years ago

Datum nákupu: 21/10/2018

The tour guide was professional.

Roma Experience

6 years ago

Thank you for taking the time to write a review.

Lovely to hear you found the guide providing your small group tour to the Colosseum, Roman Forum and Palatine Hill professional. We will inform the guide in question! We hope you enjoyed your time in Italy, and hope to see you again in the future.

Recenze produktu

Důvěryhodný zákazník

6 years ago

Datum nákupu: 06/10/2018

Very informative and organized.

Roma Experience

6 years ago

We are thankful for your positive rating and you taking the time to share your experience! The Colosseum Underground Tour with a maximum of 12 people creates the opportunity to be amazed by the off-limit areas of the Colosseum, in combination with a visit to the Roman Forum and Palatine. Good to hear you appreciated the organized skip the line entry to all monuments, and we will pass on your positive comments to the guide that provided your tour!

Verified Customer

6 years ago

Datum nákupu: 07/11/2018

Co říká Verified Customer o Roma Experience:

Excellent and friendly Service

Did the tour of Vatican museum and Sistine chapel. The guide was very professional and knowledgeable. She was most patient even especially when we took longer than agreed at the Sistine chapel.

Roma Experience

6 years ago

Dear Chineze,

We are pleased to read you are happy with the services we provided. Our customer's experience is our number one priority and other than offering skip the line services into the Vatican we also try to spend time in the places preferred by our clients which in the Sistine Chapel can be tricky. We will be in touch with the guide that provided your tour, and make them aware of your praising words.

Recenze produktu

Důvěryhodný zákazník

6 years ago

Datum nákupu: 24/09/2018

Great tour, well worth the extra expense

We loved the knowledge and enthusiasm of our tour guide

Roma Experience

6 years ago

Thank you for your generous rating! The Colosseum Under the Moon tour avoids the daily crowds and shows the time-worn monument under a different light. Sounds like the guide did a great job, and delivered a tour up to our standards. Your kind words will be passed on!

Důvěryhodný zákazník

6 years ago

Datum nákupu: 20/10/2018

Best way to see Forum and Colosseum

Easy, great guides, bypass all the crowds, and access to basement floor and top floor of colsseum

Roma Experience

6 years ago

Dear Jayme,

Sounds like you picked the tour perfectly suited to your wishes! The all in one Tour combines a visit to the Colosseum Underground, Arena, and its highest tier (all areas not accessible to the normal public) in combination with the nearby located Roman Forum and Palatine Hill. All of our sites entries indeed include skip the line privileges, as we do not want to waste our guests precious holiday time. Thank you for your kind rating, we are happy to have contributed to a memorable visit!

Recenze produktu

Verified Customer

6 years ago

Datum nákupu: 19/09/2018

Co říká Verified Customer o Roma Experience:

Worth the cost for a complete tour!

Our guide for the tour was amazing. She was professional, knowledgeable, and personable. The size of the tour was perfect.

Roma Experience

6 years ago

Dear Annelise,

We are very happy to read your kind words regarding the tour guide, who has very much lived up to the standards we set in this case. We do our best to select professional guides that approach our clients on a personal level and love sharing their passion for the Ancient city and its monuments. We will be in touch with the guide and mention your 5-star review, hoping we may welcome you back to our stunning country one day as it has many other places to visit!

Recenze produktu

Roma Experience

6 years ago

Dear Annelise,

I am sorry to hear you had to contact us personally for your booking confirmation.

The confirmation is usually sent out automatically after we receive the booking, so I regret to hear something went wrong in your booking process. Thank you for providing us with your feedback, as this gives us the opportunity to improve, and we will strive to prevent these complications in the future.

Verified Customer

New Jersey,USA

6 years ago

Datum nákupu: 12/09/2018

Co říká Verified Customer o Roma Experience:

Fun & Fascinating!

Knowledgeable and fun...I would recommend these tours. The small group size made it easy to enjoy the experience. Our tour guide was very knowledgeable and personable!! A great experience!

Roma Experience

6 years ago

Dear Susan,

Great to encounter another positive review regarding our Small Group Colosseum Underground Tour! We are aware our guides are the ones that create lasting experiences and will pass on your kind words. All of our times to the Colosseum include Skip the Line entrance, to make sure our guests get the VIP treatment we think they deserve. Please get in touch when returning to our beautiful country, as we have many more amazing places we would like to show you.

Recenze produktu

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O Roma Experience

We serve international travel agents, college and university groups, hotel chains, tour-and-activities aggregators such as Viator, Get Your Guide and more. We organize guided tours for travelers — groups and individuals — who visit Italy and want to experience Rome, Vatican City, Florence, Pisa, Pompeii, Naples and the Amalfi Coast. It doesn’t matter if you are cruise passenger or if you arrive by train or car, we are here to welcome you as you begin your exploration of Italy. We look forward to meeting you!

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+39 3929290772

340 North Avenue E, Cranford, New Jersey, 07016, United States

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti Roma Experience

Rome Catacombs ToursVíce recenzí pro tento výrobek (7)Prohlédnout si stránku výrobku

Colosseum Underground Belvedere TourVíce recenzí pro tento výrobek (81)Prohlédnout si stránku výrobku

Colosseum & Ancient Rome TourVíce recenzí pro tento výrobek (45)Prohlédnout si stránku výrobku

Skip the Line Vatican TourVíce recenzí pro tento výrobek (51)Prohlédnout si stránku výrobkuImpressive tour, had an in-depth insight into the Church history and art history

Colosseum Underground Belvedere TourVíce recenzí pro tento výrobek (81)Prohlédnout si stránku výrobkuEasy, bypass crowds, access to underground and top floor colosseum, great guides, would use again

Colosseum Underground TourVíce recenzí pro tento výrobek (81)Prohlédnout si stránku výrobku

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?