Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

ROL Cruise Recenze | Hodnocení zákaznického servisu pro {{merchantUrl}} | Feefo

Zobrazení všech 25,550 recenzí

Douglas Smith

Ověřeno Feefo

GBR

1 month ago

Co říká Douglas Smith o ROL Cruise:

First class service

The ring back service was really quick, and Jo was exceptionally helpful and knowledgeable.

Megan Hammond

ROL Cruise

1 month ago

Thank you for your review, we are delighted to hear that you found Jo helpful and knowledgeable. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Důvěryhodný zákazník

Ověřeno Feefo

1 month ago

Very efficient

Megan Hammond

ROL Cruise

1 month ago

Thank you for your review, we are so pleased to hear that the service was very efficient. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Leslie Rainsley

Ověřeno Feefo

GBR

1 month ago

Co říká Leslie Rainsley o ROL Cruise:

Your staff always speak "with a smile" and it is the Queen's English. Very helpful people. Filling in this form...Why have you got Afghanistan at the top of the list? and no England?

Megan Hammond

ROL Cruise

1 month ago

Thank you for your 5-star review, we hope you are looking forward to your holiday. We are delighted to hear that you find our agents very helpful. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Důvěryhodný zákazník

Ověřeno Feefo

1 month ago

Very professional and knowledgeable.

Megan Hammond

ROL Cruise

1 month ago

Thank you for your review, we are pleased to hear that the agent was very professional and knowledgeable. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Christopher Lee

Ověřeno Feefo

GBR

1 month ago

Co říká Christopher Lee o ROL Cruise:

Above and beyond

Polite, friendly and very efficient. Nothing was too much trouble, and Chris answered all my questions. Brilliant service

Megan Hammond

ROL Cruise

1 month ago

Thank you for your review, we are delighted to hear that you found Chris polite, friendly and efficient. We hope you are looking forward to your next cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

David Mitchell

Ověřeno Feefo

GBR

1 month ago

Co říká David Mitchell o ROL Cruise:

Excellent. Value for money.

The service that we have received the other day. Has been the same over the years that we have used them. NOTHING IS TOO MUCH TROUBLE. Every booking, every flight, cruise, and destination. 200 stars...

Přečíst další

Megan Hammond

ROL Cruise

1 month ago

Thank you for your amazing review, we are so pleased that you book regularly with us. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Důvěryhodný zákazník

Ověřeno Feefo

1 month ago

Excellent customer care

I needed to transfer a booked cruise to another one next year owing to difficult family circumstances (son suffering from cancer). Assistants I spoke to were sympathetic and helpful and offered...

Přečíst další

Megan Hammond

ROL Cruise

1 month ago

Thank you for your review, we are so pleased to hear that our agents were able to assist with transferring your booking. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

David Savage

Ověřeno Feefo

GBR

1 month ago

Co říká David Savage o ROL Cruise:

Excellent Service

Speedy response to telephone call, understood my requirements, offered appropriate options, answered all my questions and explained the process clearly. Professional attitude. Overall very pleasant...

Přečíst další

Megan Hammond

ROL Cruise

1 month ago

Thank you for your review, we are delighted to hear that our agents provided excellent service. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Ruth Mayall

Ověřeno Feefo

GBR

1 month ago

Co říká Ruth Mayall o ROL Cruise:

Booking a cruise

Rang back immediately. Good knowledge. Not pushy. Sold us a cruise

Megan Hammond

ROL Cruise

1 month ago

Thank you for your 5-star review, we hope you are looking forward to your cruise. We are pleased to hear that you find our agents knowledgeable. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Gavin Bailey

Ověřeno Feefo

GBR

1 month ago

Co říká Gavin Bailey o ROL Cruise:

River cruise 2026

Very helpful and knowledgeable agents assisting with our holiday arrangements.

Megan Hammond

ROL Cruise

1 month ago

Thank you for your review, we are thrilled to hear that the agent was very helpful and knowledgeable. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Neobdržel/a jste pozvánku k recenzi?

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti ROL Cruise

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?