Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

ROL Cruise Recenze | Hodnocení zákaznického servisu pro {{merchantUrl}} | Feefo

Zobrazení všech 25,541 recenzí

Důvěryhodný zákazník

8 years ago

Excellent. I was transferring one cruise to another and the investigation by the rep as to price and availability was faultless

Dale

ROL Cruise

8 years ago

Thank you for your excellent ROL Cruise review. We're very pleased to hear you have had a flawless experience with us.

Důvěryhodný zákazník

8 years ago

Telephone calls werew excellent and helpful. Computer information, questions etc is far to prolific and complicated

Roxy Anderson

ROL Cruise

8 years ago

Thank you for your feedback regarding the online system, we have taken this on board as we are always looking to improve the customer experience by making the system more user friendly whilst still obtaining all the relevant information needed to ensure we provide all our customers with the latest deals that are of interest to them. Thank you for booking with us and we hope you are looking forward to your trip. Please contact us should you require further information regarding the marketing questions.

Důvěryhodný zákazník

8 years ago

Well organised and helpful.

Dale

ROL Cruise

8 years ago

Thank you for taking the time to leave us here at ROL Cruise a 5 star review.

Důvěryhodný zákazník

8 years ago

Time will tell

As far as we remember there were no problems. More interested in service on board

Dale

ROL Cruise

8 years ago

Thank you for your ROL Cruise review. We hope you enjoy your time on board.

Důvěryhodný zákazník

8 years ago

Excellent Experience Throughout

Very helpful advisor/agent who went through our shortlist and found us the best options on each so that we could make our choice. Excellent customer service.

Dale

ROL Cruise

8 years ago

Thank you ever so much for taking the time to leave such a lovely review on your ROL Cruise experience. We're glad your Sales Consultant has gone through all options to find you the perfect cruise holiday! Have a brilliant time!

Důvěryhodný zákazník

8 years ago

ROL Cruise service

Very helpful agents and friendly and pleasant booking experience

Dale

ROL Cruise

8 years ago

Thank you for your brilliant ROL Cruise review

Důvěryhodný zákazník

8 years ago

Efficient Service from start to finish

Booking completed efficiently. Member of staff advised me of all the pertinent details and answered all of my questions.

Dale

ROL Cruise

8 years ago

Thank you for your 5 star glowing ROL Cruise review. We appreciate all feedback

Důvěryhodný zákazník

8 years ago

Excellent people.

All the people we have spoken to have provided very helpful information.

Dale

ROL Cruise

8 years ago

That's a very accurate ROL Cruise review. Thank you very much, I'll be sure to pass this glowing feedback to all I speak to around the company today. Thank you

Důvěryhodný zákazník

8 years ago

I found the response was quick and your agent found the cabin we requested.

Excellent service , very helpful and found the right accommodation we requested

Dale

ROL Cruise

8 years ago

Thank you for taking the time to leave a positive review on your ROL Cruise experience. We're glad we were able to get the cabin you requested and that the service was of an excellent standard!

Důvěryhodný zákazník

8 years ago

Pretty good not pergect

Overall I was pleased with the way the booking was handled. However, I was less pleased with the follow up activity relating to further information required

Neobdržel/a jste pozvánku k recenzi?

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti ROL Cruise

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?