Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

ROL Cruise Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/rol-cruises | Feefo

Zobrazení všech 24,804 recenzí

Důvěryhodný zákazník

7 years ago

Datum nákupu: 13/02/2018

Excellent people.

All the people we have spoken to have provided very helpful information.

Dale

ROL Cruise

7 years ago

That's a very accurate ROL Cruise review. Thank you very much, I'll be sure to pass this glowing feedback to all I speak to around the company today. Thank you

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Důvěryhodný zákazník

7 years ago

Datum nákupu: 24/03/2018

I found the response was quick and your agent found the cabin we requested.

Excellent service , very helpful and found the right accommodation we requested

Dale

ROL Cruise

7 years ago

Thank you for taking the time to leave a positive review on your ROL Cruise experience. We're glad we were able to get the cabin you requested and that the service was of an excellent standard!

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Důvěryhodný zákazník

7 years ago

Datum nákupu: 10/02/2018

Pretty good not pergect

Overall I was pleased with the way the booking was handled. However, I was less pleased with the follow up activity relating to further information required

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Důvěryhodný zákazník

7 years ago

Datum nákupu: 28/03/2018

Treated well easy to book

Fast and efficient service for cruising

Dale

ROL Cruise

7 years ago

Thank you for your ROL Cruise review. We're happy to here you have been treated well. Our mission at ROL Cruise is to treat your cruise holiday as if it were our own. We hope you have a fantastic time on your cruise.

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Důvěryhodný zákazník

7 years ago

Datum nákupu: 15/03/2018

That was a mistake I meant five stars the person I booked with was very hel

Yes allthough i have yet to take holiday!☺

Dale

ROL Cruise

7 years ago

Thank you for taking the time to leave your ROL Cruise review. We are delighted your booking process has been of a 5 star rating! Have a fantastic time on your cruise.

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Důvěryhodný zákazník

7 years ago

Datum nákupu: 20/02/2018

Couldn't have been more helpful

We were recommended ROL by fellow travellers. They were incredibly helpful and went out of their way to get us the best deal when we first booked. Then again when we had to switch bookings due to...

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Dale

ROL Cruise

7 years ago

Thank you for such a wonderful ROL Cruise. We're glad your experience has been smooth and that we were able to get your booking switched, along with a good price. Have a superb time on your cruise and we hope to hear back from you in the future.

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Důvěryhodný zákazník

7 years ago

Datum nákupu: 30/01/2018

Friendly and knowledgeable, easy to talk to. I had a good idea of what I wanted and Jenny came back very quickly with costings and helpful suggestions.

Dale

ROL Cruise

7 years ago

I shall pass the positive feed back onto Jenny, thank you for taking the time to leave a brilliant ROL Cruise review

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Důvěryhodný zákazník

7 years ago

Datum nákupu: 27/03/2018

Great service explained all everything in great detail thanks

Explained everything I needed to know in great deatail and very helpful

Dale

ROL Cruise

7 years ago

Thank you for taking the time to leave your ROL Cruise review. We hope you have a fantastic trip.

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Důvěryhodný zákazník

7 years ago

Datum nákupu: 08/02/2018

I keep trying to get feedback with cruise code,no go,keep reading bad reviews,should I be worried,will the cruise go ahead with all that is happening politically.

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Důvěryhodný zákazník

7 years ago

Datum nákupu: 26/03/2018

Easy process with first class assistance

Dale

ROL Cruise

7 years ago

Thank you for taking the time to leave such a wonderful ROL Cruise review. We are delighted to hear you have received an easy booking process along with first-class service - this is what we aim for.

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Neobdržel/a jste pozvánku k recenzi?

O ROL Cruise

With over 25 years’ experience at ROL Cruise, we are trying to do things a little differently to the rest of the competition, and that is why we are The UK’s No.1 Independent Cruise Specialist. Choosing ROL Cruise is choosing quality and ensuring an award-winning service for your next holiday. In the last five years, we have won over 50 cruise industry awards, as we continue to strive to deliver you the cruise holiday of your dreams for the best value possible.

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01206 226 094

8th Floor Becket House, 36 Old Jewry, London, Greater London, EC2R 8DD, United Kingdom

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti ROL Cruise

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?