Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

ROL Cruise Recenze | Hodnocení zákaznického servisu pro {{merchantUrl}} | Feefo

Zobrazení všech 25,555 recenzí

Důvěryhodný zákazník

Ověřeno Feefo

4 months ago

As above, very friendly/polite and knowledgeable agent.

Megan Hammond

ROL Cruise

4 months ago

Thank you for your review, we are pleased to hear that you find our agents very friendly, polite and knowledgeable. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Deborah Godbold

Ověřeno Feefo

GBR

4 months ago

Co říká Deborah Godbold o ROL Cruise:

Very helpful

Friendly and helpful. Understood requirements and all explained clearly.

Megan Hammond

ROL Cruise

4 months ago

Thank you for your review, we are pleased to hear that the agent was friendly and helpful. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Důvěryhodný zákazník

Ověřeno Feefo

4 months ago

First class service

First class, efficient service. Chris was very helpful in arranging the cruise and the finance department quickly solved my payment problem.

Megan Hammond

ROL Cruise

4 months ago

Thank you for your review, we are delighted to hear that you found Chris very helpful and efficient. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Důvěryhodný zákazník

Ověřeno Feefo

4 months ago

Excellent value

Edward was very straightforward and articulated extremely well

Megan Hammond

ROL Cruise

4 months ago

Thank you for your review, we are pleased to hear that Edward was able to assist you with your booking. We hope you are looking forward to your next cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Debs

Ověřeno Feefo

GBR

4 months ago

Co říká Debs o ROL Cruise:

excellent service provided by Edward ROL

excellent service provided by Edward

Megan Hammond

ROL Cruise

4 months ago

Thank you for your review, we are delighted to hear that Edward provided excellent service. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Alan Miller

Ověřeno Feefo

GBR

4 months ago

Co říká Alan Miller o ROL Cruise:

I have confidence in this company.

The booking assistant provided good information and seemed familiar with the cruise in question. He was reassuring and friendly.

Megan Hammond

ROL Cruise

4 months ago

Thank you for your review, we are so pleased to hear that the agent was able to assist you with your booking. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Důvěryhodný zákazník

Ověřeno Feefo

4 months ago

Prompt answering to phone and very knowledgeable and able to find us a good cabin to our specifications.

Megan Hammond

ROL Cruise

4 months ago

Thank you for your 4-star review, we hope you are looking forward to your holiday. We are pleased to hear that your found our agents very knowledgeable. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Důvěryhodný zákazník

Ověřeno Feefo

4 months ago

Super Cruise wait on you hand and foot

very polite and helpful and a cruise to look forward to

Megan Hammond

ROL Cruise

4 months ago

Thank you for your review, we are pleased to hear that you find our agents very polite and helpful. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Důvěryhodný zákazník

Ověřeno Feefo

4 months ago

Helpful service, added to good connections to cruise lines

We were dealt with by a knowledgeable, friendly, and competent travel consultant who was happy to explain an advertised cruise offer and book us as and when requested.

Megan Hammond

ROL Cruise

4 months ago

Thank you for your review, we are delighted to hear that you found the agent knowledgeable and friendly. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Steven Carpenter

Ověřeno Feefo

GBR

4 months ago

Co říká Steven Carpenter o ROL Cruise:

Great

Polite service and knowledgeable.

Megan Hammond

ROL Cruise

4 months ago

Thank you for your review, we are pleased to hear that you find our agents polite and knowledgeable. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Neobdržel/a jste pozvánku k recenzi?

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti ROL Cruise

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?