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Recenze společnosti Robinsons Equestrian

https://www.robinsonsequestrian.co.uk/
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Robinsons Equestrian is a leading supplier of equestrian products, offering customers an unbeatable choice of quality products.

Služba
4.9
/5

5

4

3

2

1

64

4

3

0

0

71

hodnocení za poslední rok

Zobrazení všech 177 recenzí
MW
MRS LAURA WELLS
2 years ago
Datum nákupu: 07/04/2023
Co říká MRS LAURA WELLS o Robinsons Equestrian:
Change your delivery service. Your delivery driver couldn't be bothered to shut my gate which slammed in the wind all afternoon and smashed both the gate a fence. So my simple purchase ended up...

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Matt
Robinsons Equestrian
2 years ago
Hello. Firstly, thank you very much for your review. We are very disappointed to hear about the problems that have occurred with our courier. We certainly expect the highest level of service from them. Please can you email some images of the damage to info@bataltd.co.uk? Then, we can pass those onto the courier used. Thank you.
MW
MRS LAURA WELLS
2 years ago
Matt Thank you for your message. I did contact the courier directly on the day that it happened and sent them photos of the damage. They denied any responsibility and said that I would not be able to prove that the damage was caused by their driver. I had no other post that day and my neighbour complained that my gate had been slamming in the wind all afternoon after a delivery driver had been., so I know it was your courier that left the gate open. It was gale force wind that day and that lack of care to shut the gate has caused £100s of damage. The attitude of the courier was not what I would expect from anyone providing a service and as much as I love your products and Robinsons has always been my go to for all things horsey, I am afraid I cannot have a simple purchase costing £100s.
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Matt
Robinsons Equestrian
2 years ago
Good morning, Laura. Thank you very much for your response. Firstly, I would once again like to apologise for the undeniably below-par service that you have received from our courier. This is the first time that this has happened, and we too are very disappointed with the level of service. We certainly expect much more from our courier, and rest assured that we will be making a formal complaint in light of your experience.
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SS
Suki Stokes
2 years ago
Datum nákupu: 08/04/2023
Co říká Suki Stokes o Robinsons Equestrian:
Excellent service
The item I purchased was great and as described at a good price but what made this purchase stand out was the excellent and friendly customer service when I had trouble due to my poor computer...

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MU
Mrs Lucia Urquhart
2 years ago
Datum nákupu: 28/03/2023
Co říká Mrs Lucia Urquhart o Robinsons Equestrian:
Cheap wellies
Fab fast service
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Důvěryhodný zákazník
2 years ago
Datum nákupu: 19/03/2023
Fast efficient service.
0
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RR
Rhona Reid
2 years ago
Datum nákupu: 18/03/2023
Co říká Rhona Reid o Robinsons Equestrian:
Fab
This is amazing as you can set it to your height.
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JP
Julie Partridge
2 years ago
Datum nákupu: 08/03/2023
Co říká Julie Partridge o Robinsons Equestrian:
Incredibly helpful and proactive representatives
I was contacted by one of your representatives to discuss the product which was extremely helpful prior to final purchase.
0
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MB
Mrs Deborah BygottWebb
2 years ago
Datum nákupu: 27/02/2023
Co říká Mrs Deborah BygottWebb o Robinsons Equestrian:
Outstanding service.
1
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Důvěryhodný zákazník
2 years ago
Datum nákupu: 04/03/2023
Dogjumper
The item was way too small to go over the head of my dog body was long enough but when l told customer service they said they had alot of complaints big con lost out £6 on returning the item l would...

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Matt
Robinsons Equestrian
2 years ago
Hello. Firstly, thank you very much for your review. We are disappointed to hear that you were unhappy with your purchase and the customer service. Following the issues that you experienced, I understand that you were issued a full refund for both the cost of the product and the postage.
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MS
Miss Lynne Sullivan
2 years ago
Datum nákupu: 18/02/2023
Co říká Miss Lynne Sullivan o Robinsons Equestrian:
Great friendly service
Fast efficient good service
1
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Důvěryhodný zákazník
2 years ago
Datum nákupu: 03/02/2023
Super quick delivery
Super quick delivery thank you
2
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O Robinsons Equestrian
Robinsons Equestrian is a leading supplier of equestrian products, offering customers an unbeatable choice of quality products. From Saddlery to Footwear, and Riding Wear to Horse Clothing, we have a huge selection of items available.
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01653 697442
Main Street, Amotherby, Yorkshire, North Yorkshire, YO17 6TA, United Kingdom
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O Robinsons Equestrian
Robinsons Equestrian is a leading supplier of equestrian products, offering customers an unbeatable choice of quality products. From Saddlery to Footwear, and Riding Wear to Horse Clothing, we have a huge selection of items available.