Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Road Runner Recenze | Hodnocení zákaznického servisu pro {{merchantUrl}} | Feefo

Zobrazení všech 1,017 recenzí

Simon

Ověřeno Feefo

3 years ago

Co říká Simon o Road Runner:

Excellent very helpful

Lee *****

Road Runner

3 years ago

Hi Simon, thanks for your review. We appreciate you taking the time to provide this feedback. Best wishes, Lee

William

Ověřeno Feefo

Fife

3 years ago

Co říká William o Road Runner:

I’ve been with roadrunner over 15 years never been let down always there

Good service friendly staff always able to help uk based call centre/ office

Lee *****

Road Runner

3 years ago

Hi William, thanks for taking the time to leave a review. It is great to hear that you have been happy with our service and we value your loyalty a great deal. Best wishes, Lee

Darren

Ověřeno Feefo

Pontefract

3 years ago

Co říká Darren o Road Runner:

Why use any one else ?

Been with Road runner for over 20 years and hopefully will still be with them for another 20, competitive quotes and hassle-free service. They say you can only tell how good an insurance company is...

Přečíst další

Lee *****

Road Runner

2 years ago

Hi Darren, thanks for taking the time to leave a review. We aim to offer the best possible service at all times so it really is great to hear your feedback. We appreciate your continued loyalty. Best wishes, Lee

Trevor

Ověřeno Feefo

3 years ago

Co říká Trevor o Road Runner:

Sorted out my problem in no time at all many thanks.

Lee *****

Road Runner

3 years ago

Hi Trevor, thanks for your review. We aim to offer the best possible service at all times so your feedback is appreciated. Best wishes, Lee

Martin

Ověřeno Feefo

3 years ago

Co říká Martin o Road Runner:

Website was easy to navigate

Lee *****

Road Runner

3 years ago

Hi Martin, thanks for your review. We appreciate you taking the time to provide this feedback. Best wishes, Lee

Malcolm Arthur

Ověřeno Feefo

3 years ago

Co říká Malcolm Arthur o Road Runner:

Gold standard customer service and excellent product knowledge

Lee *****

Road Runner

2 years ago

Hi Malcom, thanks for your review. We strive to offer the best service at all times so it is great to hear your feedback. Best wishes, Lee

David

Ověřeno Feefo

3 years ago

Co říká David o Road Runner:

Smooth

Been with RR a long time very happy with the service and always had that professional touch.

Lee *****

Road Runner

2 years ago

Hi David, thanks for your review. We appreciate you taking the time to provide this feedback. Best wishes, Lee

Steven

Ověřeno Feefo

3 years ago

Co říká Steven o Road Runner:

They reduced my cover on renewal without informing me

On renewal, whilst the premium was reasonable, they had reduced my cover without informing me so it was not a like for like policy. This was not only bad but I could have been in the position of...

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Lee *****

Road Runner

2 years ago

Hi Steven, thanks for taking the time to leave a review. We appreciate all feedback and will certainly take your comments on board and review this situation. I am sorry for any inconvenience caused. Your continued loyalty is appreciated. Best wishes, Lee

Perwaz

Ověřeno Feefo

3 years ago

Co říká Perwaz o Road Runner:

Excellent service thanks

Called when insurance was ready to end and sorted out

Lee *****

Road Runner

3 years ago

Hi Perwaz, thanks for your review. We appreciate you taking the time to provide this feedback. Best wishes, Lee

Joseph

Ověřeno Feefo

3 years ago

Co říká Joseph o Road Runner:

Very helpful on phone,smooth transition

Lee *****

Road Runner

3 years ago

Hi Joseph, thanks for your review. It is great to hear that you have been happy with our service and we appreciate your feedback. Best wishes, Lee

Neobdržel/a jste pozvánku k recenzi?

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti Road Runner

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?