This holiday allowed the discovery of a region where the history, culture, architecture and scenery are magnificent in a well-paced and sympathetic way.
Overall we enjoyed our holiday very much, the ambience of the ship, crew and passengers was extremely good, but on reflection a river cruise holiday is perhaps not the right choice for us , but we...
The leader was slightly disorganised, the distances travelled were boarding on being too long and the group too large.
Recenze produktu
Nicole - Customer Service Advisor
Riviera Travel
10 years ago
I would like to thank you for taking the time to complete your review as it is only via feedback from our customers that we are able to continue to improve our product. It is very disappointing that your recent holiday with us failed to meet your expectations and I would like to offer my sincere apologies for this. Please be assured the information you have kindly spent time sharing with us will be used to help deliver a better holiday experience for our customers.
Not much to add to the above. Getting out of bed at 4.45am on the final day to get to the airport and then having a 4 hour flight delay was bit much, having said that the tour manager was very good...
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Recenze produktu
Nicole - Customer Service Advisor
Riviera Travel
9 years ago
I am pleased to learn overall you had an enjoyable time on your recent holiday with us, however it is disappointing to learn that several aspects of your tour failed to meet your expectations, for which I apologise unreservedly on behalf of Riviera Travel. I would like to thank you for taking the time to provide us with your feedback and please be assured the information you have kindly shared with us will be used to help deliver a better holiday experience for our customers in the future.
See above. The only downside was that my swimsuit disappeared after I hung it out to dry. Luckily one of the other passengers very kindly lent me one of her spare ones so I could continue enjoying...
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
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Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
