There should be a 3rd option in addition to yes /no above ...... maybe . I would require written confirmation that we were not served by the same Tour Manager before taking a 3rd riviera trip
Nicole Parkes - Customer Service Advisor
Riviera Travel
8 years ago
I would like to thank you for taking the time to review your recent holiday with us. It is with genuine regret that I learn of your personal concerns with the talks given by your Tour Manager and on behalf of Riviera Travel I would like to offer my sincere apologies for the impact this had on the overall enjoyment of your holiday. You can be assured that we constantly monitor client feedback and will react accordingly to the points you have raised.
Recenze produktu
Nicole Parkes - Customer Service Advisor
Riviera Travel
8 years ago
I would like to thank you for taking the time to review your recent holiday with us. It is with genuine regret that I learn of your personal concerns with the talks given by your Tour Manager and on behalf of Riviera Travel I would like to offer my sincere apologies for the impact this had on the overall enjoyment of your holiday. You can be assured that we constantly monitor client feedback and will react accordingly to the points you have raised.
From booking to arriving home, a Riviera holiday is always a most enjoyable, comfortable, relaxing and stress free holiday experience! Well done Riviera!
Well thought out travel programme, good balance of spare time, excellent organisation with well informed guide with a good sense of humour. Comfortable bus too. Well located and comfortable hotels.
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
