Thank you for sharing such wonderful feedback with us. We are delighted to know that you had a great experience with our service.
Recenze produktu
Riviera Travel
Riviera Travel
21 days ago
Thank you for sharing such wonderful feedback about your recent Douro, Porto & Salamanca River Cruise, and for your kind words regarding our onboard team and tour director. We are thrilled to hear that you enjoyed every aspect of your time with us, from the dining to the entertainment. We look forward to welcoming you back on board for another journey in the future.
Excellent from start to finish. My only criticism is the 42 page online flipbook that arrived two weeks before departure which was inaccurate in relation to the scheduled and actual itinerary
Riviera Travel
Riviera Travel
21 days ago
Thank you for sharing your feedback with us. We are delighted to hear that you had an excellent experience overall, and we appreciate you bringing the pre-departure materials to our attention so we can review this for the future.
Recenze produktu
Nahraná média
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Riviera Travel
Riviera Travel
21 days ago
Thank you for sharing your wonderful feedback and photographs from your recent river cruise. We are delighted to hear that you thoroughly enjoyed exploring such fantastic destinations and that the onboard service exceeded your expectations.
The service received whilst abroad, from our local tour manager was nothing short of excellent. However, I found it difficult to contact Riviera before the holiday with question around visas.
Riviera Travel
Riviera Travel
21 days ago
Thank you for sharing your feedback with us. We are delighted to hear that you enjoyed the excellent service provided by our local tour manager during your time away. We also appreciate you letting us know about the difficulties you experienced reaching us beforehand regarding documentation, and we will keep this in mind as we continuously work to improve our communication.
Recenze produktu
Riviera Travel
Riviera Travel
21 days ago
We are delighted to hear that you enjoyed such a wonderful trip and appreciated our seamless organisation, fantastic accommodations, and the exceptional care provided by our team throughout. We have also noted your feedback regarding the pre-departure materials, as we are always looking for ways to improve our service for future travellers. We hope to welcome you back on another journey with us soon.
Datum nákupu: 19/10/2026
0
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Důvěryhodný zákazník
Ověřeno Feefo
22 days ago
Riviera Travel
Riviera Travel
21 days ago
Thank you for your 4* rating
Recenze produktu
Riviera Travel
Riviera Travel
21 days ago
Thank you for sharing your feedback with us regarding your recent holiday to Pompeii, Capri and the Bay of Naples. We hope that your experience met your expectations overall and that we have the opportunity to welcome you on another trip in the future.
Datum nákupu: 16/10/2026
0
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Důvěryhodný zákazník
Ověřeno Feefo
23 days ago
Riviera Travel
Riviera Travel
18 days ago
Thank you for your 5* rating
Recenze produktu
Riviera Travel
Riviera Travel
18 days ago
We are delighted to hear that you enjoyed such a well-organised and memorable river cruise, and we will certainly pass along your wonderful feedback to our cruise director.
Very good. Not too intrusive but information when we needed it.
Riviera Travel
Riviera Travel
21 days ago
Thank you for sharing your positive feedback with us. We are delighted to hear that you enjoyed a well-balanced and informative experience during your travels.
Recenze produktu
Riviera Travel
Riviera Travel
21 days ago
Thank you for sharing such detailed feedback about your recent tour of Sicily. We are delighted to hear that you enjoyed the itinerary, the wonderful sights, and the exceptional service provided by Agnes. It is also great to know that you appreciated the quality of the dining and the overall accommodations, though we have noted your helpful observations regarding the rooms and hotel locations for future improvements. We look forward to welcoming you on another journey with us soon.
The service was top notch in each hotel. The people were so nice and friendly and nothing was too much trouble. I loved the food in each hotel all so varied and beautifully presented.
I don't...
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Riviera Travel
Riviera Travel
22 days ago
Thank you for sharing such wonderful feedback about your recent journey with us. We are delighted to hear that you enjoyed the accommodation, dining, and hospitality, as well as the comfort of the travel arrangements and the expertise of our guides and drivers.
Recenze produktu
Nahraná média
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Riviera Travel
Riviera Travel
22 days ago
We are delighted to hear that you had such an extraordinary and memorable experience on your trip, and we truly appreciate you sharing your wonderful feedback with us.
SA
Sandra
22 days ago
Our trip to Vietnam and Cambodia has awakened an interest in this side of the world. We will return and explore more.
We are delighted to hear that you enjoyed such a wonderful level of service during your holiday with us.
Recenze produktu
Riviera Travel
Riviera Travel
22 days ago
Thank you for sharing such positive feedback about your recent cruise experience with us. We are delighted to hear that you enjoyed the ship, the excursions, and the high standard of service and dining provided throughout your journey.
Datum nákupu: 13/10/2026
0
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IA
Ian
Ověřeno Feefo
23 days ago
Co říká Ian o Riviera Travel:
Was not impressed by having to pay for seats when checking in. Presumably a number of seats had been booked by you when arranging the holiday so having to pay was a surprise and the first time this...
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Riviera Travel
Riviera Travel
22 days ago
Hello Ian,
Thank you for sharing your feedback with us. We are pleased that you enjoyed your holiday overall, though we are sorry to hear about the frustrations you experienced with seat reservations and your arrival at the airport, as well as your interaction with our team. We always aim to provide a seamless experience, and we will take your comments on board as we continue working to improve our service. If you don’t select a seat during booking, one will be assigned to you for free at check-in (no guarantee to sit with travel companions unless you pay to reserve)
Kind regards,
Riviera Travel
Recenze produktu
Riviera Travel
Riviera Travel
22 days ago
Hello Ian,
Thank you for sharing your feedback with us regarding your recent cruise. We are delighted that you found the trip well organized and appreciated the support of our tour manager. We also note your helpful suggestion regarding the buffet layout and your comments about the third-party assistance staff at the airport, and we will certainly take these insights on board as we continually review our overall experience.
Kind regards,
Riviera Travel
Riviera Travel looked after us throughout the holiday, even helping to check in our luggage at Porto airport when returning home.
Riviera Travel
Riviera Travel
22 days ago
Thank you for sharing your wonderful experience with us. We are delighted to hear that our team provided such attentive support throughout your holiday and return journey.
Recenze produktu
Riviera Travel
Riviera Travel
22 days ago
We are thrilled that you had such a wonderful experience on your recent river cruise. It is delightful to know that you enjoyed every aspect of the journey, from the dining and excursions to the care provided by our crew.
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
