We are so pleased to hear that you had a first-rate experience with our team and that they serviced your holiday so well. It's wonderful to know that our team contributed to such a positive holiday experience for you.
Recenze produktu
Riviera Travel
Riviera Travel
5 days ago
Thank you for your wonderful feedback! We are delighted to hear that your Madeira holiday was first-rate and that you found it very well organised and managed. It's fantastic to know that Terri and her team were able to assist you with everything you needed and that your trip achieved all your objectives. We truly appreciate you sharing your positive experience.
Thank you for taking the time to share your feedback. We're pleased to hear that you experienced good service from your guide.
Recenze produktu
Riviera Travel
Riviera Travel
5 days ago
We are sorry to hear that your recent holiday with us did not fully meet your expectations. We appreciate you taking the time to share your feedback on your experience, from the flights and accommodation to the excursions and the cruise itself. We hope that we may have the opportunity to provide you with a more enjoyable experience in the future.
Datum nákupu: 14/09/2026
0
Sdílet
DE
Derek
Ověřeno Feefo
GBR
6 days ago
Co říká Derek o Riviera Travel:
All very efficient, the tour guide, Rosey was very good.
Riviera Travel
Riviera Travel
5 days ago
Thank you for your wonderful feedback. We are delighted to hear that you found our service to be efficient and that our tour guide, Rosey, was very good. We appreciate you taking the time to share your positive experience.
Recenze produktu
Riviera Travel
Riviera Travel
5 days ago
It's wonderful to hear that you enjoyed your recent trip to Berlin, Dresden, Meissen & Colditz and that it provided such a special opportunity to visit places you were unable to experience during your time in Germany. We are delighted that you found both hotels to be first-class and the breakfasts excellent. It's also fantastic to know that you found our tour guide, Rosey, to be so wonderful and that you highly recommend the trip.
Thank you for your review.
Whilst we are sorry to learn that the holiday did not fully meet your expectations, we were pleased to read your positive comments regarding Ana. We will ensure your feedback is shared with her and the wider team.
Thank you for taking the time to share your comments.
Recenze produktu
Riviera Travel
Riviera Travel
5 days ago
Thank you for your review.
We are sorry to hear that the holiday did not meet your expectations.
Should you wish for your concerns to be investigated further, we would invite you to contact our Guest Relations team in writing. We will be happy to review the matters you have raised and provide a full response. In line with our ABTA guidelines of 28 days.
Datum nákupu: 10/09/2026
0
Sdílet
Důvěryhodný zákazník
Ověřeno Feefo
6 days ago
Excellent
Riviera Travel
Riviera Travel
5 days ago
Thank you for your 4* review !
Recenze produktu
Riviera Travel
Riviera Travel
5 days ago
Thank you for your 4* review .
Datum nákupu: 10/09/2026
0
Sdílet
Důvěryhodný zákazník
Ověřeno Feefo
6 days ago
Riviera is ideal for those who lack the ability due to frailty or confidence to make their own travel arrangements. The demographic was generally elderly and in my view Riviera is a wise choice if...
Přečíst další
Riviera Travel
Riviera Travel
5 days ago
Thank you for your review.
We were pleased to read that you enjoyed your holiday and appreciate you sharing your perspective. Our escorted tours are designed to offer a relaxed and well-supported travel experience, with all arrangements taken care of by our experienced team, allowing guests to explore with confidence and ease.
We welcome travellers of all ages and backgrounds, and recognise that different styles of travel will appeal to different people. Thank you again for taking the time to share your feedback
Recenze produktu
Riviera Travel
Riviera Travel
5 days ago
Thank you for your review.
We were pleased to hear that you enjoyed the Star Clipper and found the crew and staff to be excellent. We also appreciate your comments regarding the Amalfi Coast and the dining arrangements onboard.
Thank you for taking the time to share your feedback, and we hope to welcome you on another Riviera Travel holiday in the future.
Bernie our rep was brilliant. She was always so helpful and nothing was too much trouble for her. She was very informative and relaxed.
Riviera Travel
Riviera Travel
5 days ago
Thank you for taking the time to share your feedback. We are delighted to hear that Bernie provided you with such an excellent experience and that her helpfulness and informative nature made your trip so enjoyable. We appreciate you highlighting her positive attributes.
Recenze produktu
Riviera Travel
Riviera Travel
5 days ago
We are so pleased to hear that you had such a lovely holiday and enjoyed your hotel's location, finding it convenient for exploring Sorrento's shops and restaurants. It's wonderful that you were able to make the most of everything the area had to offer.
Well organised and supportive. Kept us well informed at all times.
Riviera Travel
Riviera Travel
5 days ago
We are delighted to hear that you found your experience to be well organised and supportive, and that we were able to keep you well informed throughout. Thank you for your valuable feedback.
Recenze produktu
Riviera Travel
Riviera Travel
5 days ago
We are so pleased to hear that you had a very well organised trip and enjoyed the excellent tour guide and driver. It's wonderful that you found the choices of places to visit interesting and educational.
The handling of the flight cancellation and delay of return could not be faulted.
The tours organised in Lucca, Pisa and Genoa were excellent, with lots of informationl.
Riviera Travel
Riviera Travel
5 days ago
We are so pleased to hear that you had such an excellent experience with the handling of your flight and that the tours in Lucca, Pisa, and Genoa were so informative and enjoyable. We truly appreciate you taking the time to share your feedback with us.
Recenze produktu
Riviera Travel
Riviera Travel
5 days ago
We are so pleased to hear that you had an enjoyable holiday with us and that you were happy with the standard of the hotels and the meals. We appreciate you taking the time to share your feedback regarding the mobility information for the visit to Riomaggiore. We will certainly take this on board.
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
