Some confusion over telephone messaging otherwise good.
0
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Důvěryhodný zákazník
Ověřeno Feefo
6 years ago
Fantastic service and great value
Fantastic service and great value. Will be coming back again and recommending them to my friends!
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Důvěryhodný zákazník
Ověřeno Feefo
6 years ago
Great service for my service!
Excellent service. Gary the tech provided a great video of the car as he checked over it.
I felt really well looked after by Mark and Jordan. Couldnt fault my experience.
The Rolling Stones couldnt...
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BC
Brennan Herriott and co
Ověřeno Feefo
6 years ago
Co říká Brennan Herriott and co o Rivervale:
Excellent service from start to finish.
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MS
Mr Sheehan
Ověřeno Feefo
6 years ago
Co říká Mr Sheehan o Rivervale:
Very professional and well informed
All the time I was kept informed on the service by a video sent to me via my phone this is a great thing . Was all done in good time dropped off at 8.30 am and finished by 1.pm staff very good and...
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0
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MF
Mr Flay
Ověřeno Feefo
Henfield
6 years ago
Co říká Mr Flay o Rivervale:
Excellent service
Car collected and returned at no cost. Good communication throughout the whole day.
Car returned cleaned and hoovered.
All this and cheaper than main Mercedes dealer
Excellent
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MB
Mr Oliver Blackmore
Ověřeno Feefo
6 years ago
Co říká Mr Oliver Blackmore o Rivervale:
Brilliant service, friendly team. Can’t fault them at all
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Důvěryhodný zákazník
Ověřeno Feefo
6 years ago
I ordered a loan car which was not supplied when my car was picked up which was most inconvenient
Aftersales Feedback
Rivervale
6 years ago
We appreciate your feedback Mr David. I'm glad that I got a chance to speak with you and get an understanding of what happened. This was a rare error on our part, but I'm pleased that we managed to rectify it in the end with delivery of an otherwise successful service for your vehicle.
Kind regards,
Mark McNeil - Aftersales Manager
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RB
Ros Barber
Ověřeno Feefo
6 years ago
Co říká Ros Barber o Rivervale:
Good service
First time trying Rivervale for an MOT - friendly staff, kept me informed, reasonable charges for the work.
Aftersales Feedback
Rivervale
6 years ago
Thank you for your feedback Ms Barber, it's greatly appreciated and we're delighted to hear that you were happy with the service you received on your visit to us. We look forward to welcoming you again on your next visit to Rivervale
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Důvěryhodný zákazník
Ověřeno Feefo
6 years ago
I won’t be contacted regarding the incident so what's the point of feedback
Everything ok but a cup of water was placed on the central console inside the car leaving a circular wet patch. Why this happened I can only speculate but I expect higher standards please provide an...
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Aftersales Feedback
Rivervale
6 years ago
Thank you for your feedback Mr Townsley. It was good to be able to chat with you on the phone and discuss the incident, I'm very glad that overall you were happy with the service you received and we look forward to welcoming you back on your next visit to Rivervale. Mark McNeil - Aftersales Manager
Our mission is to 'make motoring manageable' thats why we try our best to take away any hassle when it comes to your vehicles, whether you're buying, leasing, managing or servicing.
Tyto značky potvrzují, že tvrzení společnosti Rivervale ohledně životního prostředí jsou jasná a přesná, takže si můžete být jist/a, že nakupujete udržitelným způsobem. Vyvinuto ve spolupráci se společností Ethy.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Our mission is to 'make motoring manageable' thats why we try our best to take away any hassle when it comes to your vehicles, whether you're buying, leasing, managing or servicing.