Dear Valued Client,
Firstly thank you for taking the time to leave us a review. All feedback is vital, especially in those instances where we may have failed to provide the consistently high standard of care for every customer.
We acknowledge some of the issues you experienced, however our team work extremely hard to ensure they go above and beyond in every interaction, and as such this does come as a surprise and is as disappointing for us to hear.
Our team are continually growing, and training is key. We aim to ensure that all your comments are taken into consideration and I do hope you will consider using our services in the near future.
Kind Regards
