Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Renovation Plan Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/renovation-plan | Feefo

Zobrazení všech 176 recenzí

Důvěryhodný zákazník

17 hours ago

Datum nákupu: 01/07/2025

Perfect for my rare circumstances

It was the only policy that I could find providing cover for buildings & contents while we finish our self-build home project & before Building Regulations sign-off. However, I couldn’t set up the...

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Brooke C

Renovation Plan

8 hours ago

Thank you for your review. We're glad to hear that our policy was able to provide the specific coverage you needed for your self-build project, especially since finding a suitable policy in this situation can be difficult. We appreciate you bringing the issue of setting up the policy and having to chase our representative to our attention. This is not the level of service we aim to provide, and we apologise for any inconvenience this caused. We are looking into this to ensure our process is smoother and more efficient for future customers. We wish you all the best with your renovation project!

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Howard Rogers

Hadlow, Kent

6 days ago

Datum nákupu: 29/06/2025

Co říká Howard Rogers o Renovation Plan:

Great service, straightforward application, helpful staff.

Despite the possible wide scope of cover to provide, the application process was quite straightforward. The staff that we spoke to were very helpful and nothing seemed too much trouble. Inevitably...

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Brooke C

Renovation Plan

5 days ago

Thank you so much for your 5-star review! We're thrilled to hear that you had a positive experience with our service. We know that applying for insurance can sometimes feel complicated, so it's great to hear that you found the process straightforward. We're also glad that our team could be helpful and make extending your coverage easy, especially with the unexpected delay in your roof repair. We'll be sure to pass on your feedback to the team. We appreciate you taking the time to share your experience!

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Ben

Caterham

28 days ago

Datum nákupu: 30/06/2025

Co říká Ben o Renovation Plan:

Great Customer Service and the best professional expertise in the business

Professional and knowledgeable broker who knew exactly what we wanted. The detailed online form is the best of the 15 forms I filled in when searching for insurance.

Brooke C

Renovation Plan

7 days ago

Thank you so much for your fantastic 5-star review! We're thrilled to hear that you had a positive experience with our team. It's especially rewarding to know that our handlers professional expertise and our detailed online form stood out to you. We've worked hard to make the process as seamless and effective as possible, and your feedback confirms we're on the right track. We truly appreciate you taking the time to share your experience with others. Wishing you the best of luck with your renovation project!

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Jack

Donaghadee

1 month ago

Datum nákupu: 20/06/2025

Co říká Jack o Renovation Plan:

Insurance for an extension and full refurbishment of house.

Very easy to set up, assistance was easy when had to get an insurance extension. Very grateful of service.

Brooke C

Renovation Plan

1 month ago

Thank you for your fantastic review, we're pleased we made your insurance setup and extension easy. We really appreciate your kind words. We wish you the best of luck with the rest of your renovation project!

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Důvěryhodný zákazník

1 month ago

Datum nákupu: 09/06/2025

Brooke C

Renovation Plan

1 month ago

Thank you for your 5 star review!

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Philip

2 months ago

Datum nákupu: 23/05/2025

Co říká Philip o Renovation Plan:

Competitive and straight forward

Competitive and straight forward. Seems flexible

Brooke C

Renovation Plan

1 month ago

It's fantastic to hear you found our service competitive and straightforward, and that our coverage is flexible. We really appreciate you taking the time to share your 5-star feedback on Feefo. Wishing you the best of luck with your renovation project!

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John C

Fife

2 months ago

Datum nákupu: 27/05/2025

Co říká John C o Renovation Plan:

Understands customer needs hi

I've used this company for two big house renovations. When discussing them with their rep I had intelligent conversations about what I was doing and the 'what iffs' that could complicate things - no...

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Brooke C

Renovation Plan

2 months ago

Thank you so much for your fantastic 5-star review! We're thrilled to hear how valuable our service was for your two renovation projects. It's great to know our team provided these conversations that went beyond a simple Q&A, helping you navigate potential complexities. We also understand that projects rarely stick to schedule, so we're pleased our flexbile extensions (minimum of 1 month) and the 14 days cover past your expiry date offered you peace of mind and saved you money too. Your feedback truly highlights our commitment to understanding our clients unique needs and offering practical, flexible solutions. We appreciate your continued trust and look forward to helping you again in the future!

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Jackie

2 months ago

Datum nákupu: 13/05/2025

Co říká Jackie o Renovation Plan:

Quick efficient

Brooke C

Renovation Plan

2 months ago

Thank you for taking the time to leave us positive feedback!

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Allison

Wales

2 months ago

Datum nákupu: 01/04/2025

Brooke C

Renovation Plan

2 months ago

Thank you for your 5 star review!

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Důvěryhodný zákazník

2 months ago

Datum nákupu: 06/04/2025

Professional, timely good service

Brooke C

Renovation Plan

2 months ago

We truly appreciate your 5-star review! It's great to know that our focus on providing professional, timely, and good service resonated with you. We wish you the best of luck with your renovation project.

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Neobdržel/a jste pozvánku k recenzi?

O Renovation Plan

Renovation Plan is a BIBA approved scheme for specialist renovation insurance catering for both private and commercial clients. It is a long-established, market leading insurance scheme that has provided peace of mind for thousands of clients over the years. The policy is underwritten by Axis Underwriting Limited, a Coverholder of Lloyds of London, which is part of the world's largest and most secure insurance market. We cover most types of major and minor projects and tailor the policy for you by offering 3 different levels of cover and optional extras to match your needs and budget. This combination allows us to offer highly competitive premiums whilst our friendly, expert staff are on hand to provide advice in this specialist area of insurance.

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0207 543 2886

Ibex House, London, Greater London, EC3N 1DY, United Kingdom

Proč věřit recenzím Feefo?