Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Gifts & Vouchers Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/redu-group | Feefo

Zobrazení všech 281 recenzí

Yvonne H

Canada

3 years ago

Datum nákupu: 12/11/2021

Co říká Yvonne H o Gifts & Vouchers:

Fast, efficient service

The gift card that I selected for my relatives arrived very quickly via email to them, with no issues.

Nicole

Gifts & Vouchers

3 years ago

Hi Yvonne, Thank you for taking the time to leave a review, we really appreciate your feedback 😊

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Důvěryhodný zákazník

3 years ago

Datum nákupu: 10/11/2021

It worked perfectly…. I’m not from the UK and I could give a gift … I’m really happy

Nicole

Gifts & Vouchers

3 years ago

Thank you for your feedback and choosing our service, please let us know if you need anything else 😊

Prohlédnout si celou recenzi zákazníka

Traceyann Jones

3 years ago

Datum nákupu: 10/11/2021

Co říká Traceyann Jones o Gifts & Vouchers:

Excellent service - quick and easy to sort ecard. Very happy.

Nicole

Gifts & Vouchers

3 years ago

Thank you for taking the time to leave a review 😊 If you need anything else, please get in touch!

Prohlédnout si celou recenzi zákazníka

Scott Dephley

3 years ago

Datum nákupu: 07/11/2021

Co říká Scott Dephley o Gifts & Vouchers:

Excellent company

Excellent service, I could not download the voucher code after purchase, but after emailing them they sorted it all out for me straight away, they are a first class company that give there customers...

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Nicole

Gifts & Vouchers

3 years ago

Hi Scott, Thank you for taking the time to leave a review, we really appreciate your feedback. I'll be sure to pass your kind words onto the team 😊 Thanks, Nicole

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

3 years ago

Datum nákupu: 07/11/2021

Would recommend it

Excellent service very easy to use and it informed me my receiver of the gift would have it by way of e-mail within 30 minutes and this is what happened. My niece who is at university could start...

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Nicole

Gifts & Vouchers

3 years ago

Thank you for your feedback and choosing our service, please let us know if you need anything else. 😊

Prohlédnout si celou recenzi zákazníka

Shellj

Liverpool

3 years ago

Datum nákupu: 04/11/2021

Co říká Shellj o Gifts & Vouchers:

Brilliant

Very straightforward to order and excellent communication. Will definitely use again!

Nicole

Gifts & Vouchers

3 years ago

Thank you for your feedback 😊

Prohlédnout si celou recenzi zákazníka

Beryl Sutherland

3 years ago

Datum nákupu: 03/11/2021

Co říká Beryl Sutherland o Gifts & Vouchers:

as above

prompt efficient service

Nicole

Gifts & Vouchers

3 years ago

Hi Beryl, Thank you for taking the time to leave a review, we really appreciate your feedback. If you need anything, please get in touch. Thanks Nicole 😊

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Jason Clarke

3 years ago

Datum nákupu: 27/10/2021

Co říká Jason Clarke o Gifts & Vouchers:

Still not fixed my gift voucher

Nicole

Gifts & Vouchers

3 years ago

Hi Jason Thank you for taking the time to provide feedback. Please accept our apologies - there was a technical glitch with our processor which has affected your e-Gift Card. Our tech team have advised that the issue has now been resolved, so you should be able to access your e-Gift Cards now. I am very sorry for any inconvenience caused. If you need anything else, please do not hesitate to get in touch at info@giftsvouchers.co.uk Thanks, Nicole

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Důvěryhodný zákazník

3 years ago

Datum nákupu: 22/10/2021

Easy to use

Very easy website to use and plenty of choice.

Rebecca

Gifts & Vouchers

3 years ago

Thank you for your feedback! 😀

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Julie Rattigan

Coventry

3 years ago

Datum nákupu: 21/10/2021

Co říká Julie Rattigan o Gifts & Vouchers:

Disappointed

Frist voucher went though great ordered another took money from my bank No voucher have emailed 5 times had no response SO Angry

Rebecca

Gifts & Vouchers

3 years ago

Hello Julie, Thank you for taking the time to provide feedback. Please accept our apologies - unfortunately I am unable to locate an email from you regarding your order. Our Customer Care Team are available Mon - Friday (09:00 - 17:00) and any correspondence outside of our working hours, our team endeavour to respond and resolve the next working day. I have checked your order history details and can see the email address used in your initial order (which you have noted was successfully received) is slightly different to the email address used in your second order. If you could please get in touch with us at info@giftsvouchers.co.uk, so that we can ensure the correct email address is showing on your order and we can resend your eGift Card through to you. Thank you, Rebecca

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Neobdržel/a jste pozvánku k recenzi?

O Gifts & Vouchers

Gift Cards from 200+ High Street and Online Stores that can be personalised and sent in seconds. We pride ourselves on delivering a fantastic selection of Gift Cards, E-gifts, Vouchers, Personalised Gifts and Experience Days.

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0191 5630995

2 Lighthouse View, Spectrum Business Park, Seaham, Durham, SR7 7PR, United Kingdom

Proč věřit recenzím Feefo?