Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Gifts & Vouchers Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/redu-group | Feefo

Zobrazení všech 281 recenzí

Zoe Spratt

3 years ago

Datum nákupu: 20/12/2021

Co říká Zoe Spratt o Gifts & Vouchers:

Let down

Really disappointed- sat down to enjoy a film with friends. Couldn’t get the voucher to open. Said it was still processing days after getting the email! Sent message for help - no response!

Nicole

Gifts & Vouchers

3 years ago

Hi Zoe, Thank you for taking the time to leave a review. Please accept our apologies. There had been a technical glitch with the processor during this time so the e-Gift Card was unable to be issued. I can see that this has now been resolved, however please do not hesitate to get in touch if you need anything else. We are very sorry for any inconvenience caused.

Prohlédnout si celou recenzi zákazníka

Andrew Rostron

3 years ago

Datum nákupu: 20/12/2021

Co říká Andrew Rostron o Gifts & Vouchers:

Easy transaction

Easy to use website & very straightforward

Nicole

Gifts & Vouchers

3 years ago

Hi Andrew, Thank you for your feedback and choosing our service, please let us know if you need anything else 😊

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

3 years ago

Datum nákupu: 21/12/2021

Poor not straight forward

Nicole

Gifts & Vouchers

3 years ago

Hi there, Thank you for taking the time to leave a review. I am very sorry you feel you have not had a positive experience with the service. Our customer service team are available 9-5 Monday to Friday to assist with any difficulties you may be having on our site. You can get in touch at info@giftsvouchers.co.uk and a member of the team would be happy to help.

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

3 years ago

Datum nákupu: 20/12/2021

Trouble free

Nicole

Gifts & Vouchers

3 years ago

Thank you for your feedback 😊

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

3 years ago

Datum nákupu: 20/12/2021

Easy process

First time I have used it, and it was very straightforward.

Nicole

Gifts & Vouchers

3 years ago

Thank you for your feedback and choosing our service, please let us know if you need anything else 😊

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

3 years ago

Datum nákupu: 20/12/2021

Great Christmas Gift

I bought the Gift Card for my son and daughter-in-law. So easy to do at the till and have sometime to use it.

Nicole

Gifts & Vouchers

3 years ago

Hello, I am glad to hear your son and daughter-in-law enjoyed their e-Gift Card! please let us know if you need anything else, you can get in touch at info@giftsvouchers.co.uk 😊

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

3 years ago

Datum nákupu: 21/12/2021

Amazing number of choices

Very easy and simple process. Amazing choice of places to shop from.

Nicole

Gifts & Vouchers

3 years ago

Hi there, Thank you for choosing our service, please let us know if you need anything else. Nicole 😊

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Christopher Scoots

3 years ago

Datum nákupu: 18/12/2021

Co říká Christopher Scoots o Gifts & Vouchers:

So easy to buy and there are so many to choose from

Excellent service. Recommended

Nicole

Gifts & Vouchers

3 years ago

Hi Christopher, Thank you for taking the time to leave a review, we really appreciate your feedback. 😊

Prohlédnout si celou recenzi zákazníka

Clare Weaver

3 years ago

Datum nákupu: 17/12/2021

Co říká Clare Weaver o Gifts & Vouchers:

Very easy to order, would use again.

Nicole

Gifts & Vouchers

3 years ago

Hi Clare, Thank you for your feedback and choosing our service, please let us know if you need anything else 😊

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

3 years ago

Datum nákupu: 15/12/2021

great thanks very much !

Nicole

Gifts & Vouchers

3 years ago

Thank you for your review. Please let us know if you have any questions or suggestions - you can get in touch at info@giftsvouchers.co.uk 😊

Prohlédnout si celou recenzi zákazníka

Neobdržel/a jste pozvánku k recenzi?

O Gifts & Vouchers

Gift Cards from 200+ High Street and Online Stores that can be personalised and sent in seconds. We pride ourselves on delivering a fantastic selection of Gift Cards, E-gifts, Vouchers, Personalised Gifts and Experience Days.

Přečíst vše

0191 5630995

2 Lighthouse View, Spectrum Business Park, Seaham, Durham, SR7 7PR, United Kingdom

Proč věřit recenzím Feefo?