Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Gifts & Vouchers Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/redu-group | Feefo

Zobrazení všech 281 recenzí

Důvěryhodný zákazník

4 years ago

Datum nákupu: 12/04/2021

Straight forward, ordered out of hours received voucher following morning

Easy to use service ordered out of hours received voucher following morning. Instructions how to use supplied

Rebecca

Gifts & Vouchers

4 years ago

Thank you for your feedback! :)

Prohlédnout si celou recenzi zákazníka

Jonathan Savidge

4 years ago

Datum nákupu: 11/04/2021

Co říká Jonathan Savidge o Gifts & Vouchers:

Rubbish don't both with gift vouchers

Bought a voucher for uber eats went on account but can't spend it, these said basically tough it's been redeemed and uber eats just as bad so 15 quid down, not bother with gift vouchers again.

Rebecca

Gifts & Vouchers

4 years ago

Hi Jonathan, Thank you for your review, I am very sorry to hear you have not had a positive experience with our service. I have had a look at your order and our correspondence with yourself and can see we provided you with the redemption instructions but did advise if you required further assistance, if you could provide a print screen of the issue you are having so we could assist you. Please get in touch with us at info@giftsvouchers.co.uk so we can look into this for you. Thanks, Rebecca

Prohlédnout si celou recenzi zákazníka

Peter England

Malaga

4 years ago

Datum nákupu: 09/04/2021

Co říká Peter England o Gifts & Vouchers:

It works. I will use it again.

It worked and it worked quickly. It did what it said it would

Rebecca

Gifts & Vouchers

4 years ago

Hi Peter, Thank you for your feedback and choosing our service! Please let us know if you need anything else. :) Thanks, Rebecca

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

4 years ago

Datum nákupu: 26/03/2021

Not overly impressed

I have now used this service to send two Deliveroo gift vouchers by email and both times the recipient never received the voucher, despite me providing their correct email address. I needed to...

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Rebecca

Gifts & Vouchers

4 years ago

Hello there, Thank you for taking the time to provide your feedback. I am very sorry to hear you did not have a positive experience with our delivery service. I have had a look at your orders and it looks like your original order did not have a gifting email saved, so this will have been sent straight to your email address. For your second order, I can see the order was successfully emailed to the address noted in the gifting email. We do advise to check junk/spam folders as they may end up in there. Please let me know if there is anything further we can assist with, you can contact us at info@giftsvouchers.co.uk. Thanks, Rebecca

Důvěryhodný zákazník

4 years ago

Hi Rebecca, Many thanks for your reply to my review. I did enter my friend’s email with the first gift card, so I’m not sure why it wasn’t saved. And yes, I did consider the second one may have gone into her spam folder, but she works in IT, so I had assumed she would have checked that (she was expecting the gift card). I’ve now given the review an extra star, thanks again for following up. Kind regards, Emily

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Claire Woodley

4 years ago

Datum nákupu: 06/04/2021

Co říká Claire Woodley o Gifts & Vouchers:

Very reasonable prices and good and fast service

Yes very fast and accessible service

Rebecca

Gifts & Vouchers

4 years ago

Thank you so much for your feedback Claire! Please let us know if you need anything else. :) Thanks, Rebecca

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Sharon

4 years ago

Datum nákupu: 05/04/2021

Co říká Sharon o Gifts & Vouchers:

Great service

Fast service and no hassle at all, came through before the time they stated.

Rebecca

Gifts & Vouchers

4 years ago

Hi Sharon, Thank you for your feedback and choosing our service :) Please let us know if you need anything else. Thanks, Rebecca

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Důvěryhodný zákazník

4 years ago

Datum nákupu: 02/04/2021

East to navigate, fast and great service

Great and fast

Rebecca

Gifts & Vouchers

4 years ago

Hi there! Thank you for your feedback and choosing our service, please let us know if you need anything else. :) Thanks, Rebecca

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

4 years ago

Datum nákupu: 01/04/2021

The voucher was simple to retrieve

Rebecca

Gifts & Vouchers

4 years ago

Thank you for taking the time to leave a review. Please let us know if you need anything else :) Thanks! Rebecca

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Isobel

4 years ago

Datum nákupu: 31/03/2021

Co říká Isobel o Gifts & Vouchers:

very simple and useful service

very simple and straightforward to use

Rebecca

Gifts & Vouchers

4 years ago

Hi Isobel, Thank you for the review, if there is anything else we can help with please let us know! :) Thanks, Rebecca

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

4 years ago

Datum nákupu: 31/03/2021

The website was misleading as it did not explicitly state that the voucher I purchased (for Pizza Hut) could not be used in all locations (and was not for delivery!). The voucher provided cannot even...

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Rebecca

Gifts & Vouchers

4 years ago

Hello there, Thank you for taking the time to leave a review. I am very sorry to hear you have not had a positive experience our service. The Gift Card you ordered does advise in the card description that in cannot be used at Pizza Hut delivery stores and that they can be redeemed in the Pizza Hut restaurants. We also include a link to their website for the full Terms & Conditions for use of their Gift Cards. If you have any suggestions on how we could improve our service, please email us on info@giftsvouchers.co.uk. Thanks, Rebecca

Prohlédnout si celou recenzi zákazníka

Neobdržel/a jste pozvánku k recenzi?

O Gifts & Vouchers

Gift Cards from 200+ High Street and Online Stores that can be personalised and sent in seconds. We pride ourselves on delivering a fantastic selection of Gift Cards, E-gifts, Vouchers, Personalised Gifts and Experience Days.

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0191 5630995

2 Lighthouse View, Spectrum Business Park, Seaham, Durham, SR7 7PR, United Kingdom

Proč věřit recenzím Feefo?