Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Gifts & Vouchers Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/redu-group | Feefo

Zobrazení všech 281 recenzí

Důvěryhodný zákazník

4 years ago

Datum nákupu: 26/05/2021

Overwhelming

Response time is overwhelming

Anouska

Gifts & Vouchers

4 years ago

Hi Thank you so much for your review Thanks Anouska

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Terry O'Neill

4 years ago

Datum nákupu: 25/05/2021

Co říká Terry O'Neill o Gifts & Vouchers:

Very helpful staff, resolved my issue instantly and I received my gift card soon after.

Anouska

Gifts & Vouchers

4 years ago

Hi Terry Thank you for your great feedback! Thanks Anouska

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Důvěryhodný zákazník

4 years ago

Datum nákupu: 19/05/2021

Be careful. Ended up with a voucher for a company I hadn’t selected!

How did ended up with £50 greggs voucher when I didn’t even select it is beyond me. Won’t use again. Prompt next day feedback hence one star

Anouska

Gifts & Vouchers

4 years ago

I am so sorry to hear that you have purchased the wrong voucher in error. We do use the name of the brand of the eGift a number of times alongside a large logo of that brand on the page used to pick the amount and confirm payment. I appreciate that this has caused you an inconvenience and we are continually seeking to improve our customer journey, so I am thankful that you have provided us with feedback. I have passed this onto our website team to look into further improvements that could be implemented. Thank you Anouska

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Eileen Shaw

4 years ago

Datum nákupu: 22/05/2021

Co říká Eileen Shaw o Gifts & Vouchers:

Still haven't received voucher.

Anouska

Gifts & Vouchers

4 years ago

Hi Eileen, I am so sorry to hear that you have not received your voucher, I can see that this was issued to your recipient's email address on 22/05/21 at 13.09. Please can you ask her to check in her junk/spam folder as sometimes they sneak in there? I have resent both the confirmation email to you and the voucher to her again today so it should be at the top of her folder Please let me know if you need anything else we can do for you by emailing our customer care inbox info@giftsvouchers.co.uk, we are open Mon-Fri 9am-5pm. Thank you Anouska

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Marty Pilkiewicz

4 years ago

Datum nákupu: 21/05/2021

Co říká Marty Pilkiewicz o Gifts & Vouchers:

Waited all weekend for voucher

Had to wait all weekend for my voucher.

Rebecca

Gifts & Vouchers

4 years ago

Hello Marty, Thank you for your feedback. I have looked into your order would like to apologise for the technical glitch that delayed your order being processed. Our office is closed on a weekend, however as soon as this was picked up on Monday this was processed as soon as possible. If you have any other queries or issues, please don't hesitate to contact us at info@giftsvouchers.co.uk. Thank you again for leaving your review, Rebecca

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Lesley Taylor

Port Owen, South Africa

4 years ago

Datum nákupu: 20/05/2021

Co říká Lesley Taylor o Gifts & Vouchers:

It was easy and fast. No fuss. That is how it should be. Thank you.

Rebecca

Gifts & Vouchers

4 years ago

Hi Lesley, Thank you for taking the time to leave a review, we really appreciate your feedback. Please let us know if you need anything else :) Thanks, Rebecca

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Důvěryhodný zákazník

4 years ago

Datum nákupu: 19/05/2021

Easy to order

Easy to order and print at home.

Rebecca

Gifts & Vouchers

4 years ago

Thank you for the review! :)

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Důvěryhodný zákazník

4 years ago

Datum nákupu: 17/05/2021

Website clear and very easy to use

Very simple to use website, everything is very clear and quick, this is my go-to website for voucher purchases.

Rebecca

Gifts & Vouchers

4 years ago

Hello, Thank you for your feedback and kind words. We are always happy to help so please let us know if there is anything else you need :)

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Důvěryhodný zákazník

4 years ago

Datum nákupu: 18/05/2021

Online gift

Quick and easy. Looking for gift to send from Canada.

Rebecca

Gifts & Vouchers

4 years ago

Thank you for your feedback! Please let us know if you need anything else :)

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paul clarke

4 years ago

Datum nákupu: 18/05/2021

Co říká paul clarke o Gifts & Vouchers:

Great service. Quick turn around from requesting to the voucher being delivered.

Rebecca

Gifts & Vouchers

4 years ago

Hi Paul, Thank you so much for providing your feedback, we really appreciate it :). Please let us know if you need anything else. Thanks, Rebecca

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Neobdržel/a jste pozvánku k recenzi?

O Gifts & Vouchers

Gift Cards from 200+ High Street and Online Stores that can be personalised and sent in seconds. We pride ourselves on delivering a fantastic selection of Gift Cards, E-gifts, Vouchers, Personalised Gifts and Experience Days.

Přečíst vše

0191 5630995

2 Lighthouse View, Spectrum Business Park, Seaham, Durham, SR7 7PR, United Kingdom

Proč věřit recenzím Feefo?