Hello,
Thank you for taking the time to provide a review as this allows us the opportunity to address your concerns.We are sorry to hear that you encountered any upset with your recent reservation. We are committed to providing outstanding service in all areas of our operation. Employee performance is something which we feel intensely strong about and therefore will look into this matter to guard against any further occurrences of this nature.
If there are any other ways that we can serve you better at this time or in the future please let us know by emailing customerservice@redtag.ca
We thank you for your business and hope you have an enjoyable stay in Cuba.
