Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Recenze Red Funnel Isle of Wight Ferries

Zobrazení všech 58,284 recenzí

Důvěryhodný zákazník

Ověřeno Feefo

12 years ago

It was all very efficient.

Datum nákupu: 16/11/2013

Důvěryhodný zákazník

Ověřeno Feefo

12 years ago

Staff always helpful & friendly - excellent service

Datum nákupu: 16/11/2013

Důvěryhodný zákazník

Ověřeno Feefo

12 years ago

Lots of coaches and not enough seating in passenger lounges to accommodate them Elderly and disable…

Lots of coaches and not enough seating in passenger lounges to accommodate them Elderly and disable people including myself stood the whole hour crossing time. The gents toilet was filthy.

Red Funnel Isle of Wight Ferries

12 years ago

Thank you for the feedback which has been forwarded to the Exec team on each ship. We do limit the number of coaches allowed on each sailing and staff should always help to find spare seats when asked. Incidentally, we do have plans to increase the number of seats and toilets in 2014.

Datum nákupu: 16/11/2013

Důvěryhodný zákazník

Ověřeno Feefo

12 years ago

We were travelling with a small dog - tiny laptop Yorkie - and were forced…

We were travelling with a small dog - tiny laptop Yorkie - and were forced to be confined to the "dog conservatories" which were cold, dark, damp, and with the terrifying proximity of larger dogs,...

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Red Funnel Isle of Wight Ferries

12 years ago

We are very sorry to hear this - a change in our pet policy is being considered at the moment for the reasons you've described so please check the website towards the end of November for an update. In the meantime, thank you for travelling with us, we do appreciate it.

Datum nákupu: 16/11/2013

Důvěryhodný zákazník

Ověřeno Feefo

12 years ago

Both crossings today were VERY crowded. (0900 from East Cowes and 1630 from Southampton). The…

Both crossings today were VERY crowded. (0900 from East Cowes and 1630 from Southampton). The winter timetable leaves far too big gaps between crossings, especially between the 0715 and 0900 in the...

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Red Funnel Isle of Wight Ferries

12 years ago

Thank you for the feedback, as you are probably aware we drydock and refit the ships during winter which means we have to reduce to a two ship timetable which is the reason for the 90 minute gap. We prefer the Eagle voice announcement too! Thanks again.

Datum nákupu: 16/11/2013

Důvěryhodný zákazník

Ověřeno Feefo

12 years ago

Everything was as expected. No complaints ( other than the cost of course)

Datum nákupu: 16/11/2013

Důvěryhodný zákazník

Ověřeno Feefo

12 years ago

We have been regular travellers with Red Funnel for several years - having a holiday…

We have been regular travellers with Red Funnel for several years - having a holiday home on the island we travel many times throughout the year. The only two negative comments I have are firstly we...

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Red Funnel Isle of Wight Ferries

12 years ago

Thank you for your constructive feedback. A change in the pet policy is under consideration at the moment and your comments re: Travel Card discounts have been fed back to the product team. In the meantime, thank you for travelling with us.

Datum nákupu: 16/11/2013

Důvěryhodný zákazník

Ověřeno Feefo

12 years ago

Food very poor, no decent vegetables, not a very balanced diet!

Datum nákupu: 16/11/2013

Důvěryhodný zákazník

Ověřeno Feefo

12 years ago

Always good service both ends Would use more if cheaper for residents Vouchers good but…

Always good service both ends Would use more if cheaper for residents Vouchers good but why don't you give opportunity to register for local privilege card , I am sure that would please a lot of...

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Datum nákupu: 16/11/2013

Důvěryhodný zákazník

Ověřeno Feefo

12 years ago

Clean and efficient service,

Datum nákupu: 16/11/2013

Neobdržel/a jste pozvánku k recenzi?

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti Red Funnel Isle of Wight Ferries

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?