Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Recenze Red Funnel Isle of Wight Ferries

Zobrazení všech 58,285 recenzí

Důvěryhodný zákazník

Ověřeno Feefo

12 years ago

Smiley helpful staff - nice warm boat on a cold day - excellent cup of…

Smiley helpful staff - nice warm boat on a cold day - excellent cup of espresso - feels like RF knows I've had a long journey & need a break while still heading towards home!

Datum nákupu: 28/11/2013

Důvěryhodný zákazník

Ověřeno Feefo

12 years ago

Datum nákupu: 27/11/2013

Důvěryhodný zákazník

Ověřeno Feefo

12 years ago

Absolute rip off for business users - Costs more for me and my little vauxhall…

Absolute rip off for business users - Costs more for me and my little vauxhall combo van than a ruddy great range rover with a number of passengers - How can this be? Surely the resource of a ferry...

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Red Funnel Isle of Wight Ferries

12 years ago

Thanks for taking the time to leave a review. To keep things simple we do charge the same amount for private vehicles up to 5.5m in length. For customers who travel frequently there is the option of a Travel Card offering discounts of up to 20% or discounted rates for business users - these can be attached to a credit account. For more information please visit www.redfunnel.co.uk/business-solutions In the meantime, thank you for your feedback.

Důvěryhodný zákazník

12 years ago

Response does not address the issue of the difference between public and business costs. The Red funnel website states that pricing is 'demand based' as is common in similar industries. This in no way explains the price differences. I am a sole trader so that makes my van private.

Datum nákupu: 27/11/2013

Důvěryhodný zákazník

Ověřeno Feefo

12 years ago

we had good crossings both ways ships were clean and tidy and staff were friendly

Datum nákupu: 27/11/2013

Důvěryhodný zákazník

Ověřeno Feefo

12 years ago

Well organised and on time. Will use the service again.

Datum nákupu: 27/11/2013

Důvěryhodný zákazník

Ověřeno Feefo

12 years ago

Made day trip to Isle of Wight to visit family. Excellent fare (with discount coupon)…

Made day trip to Isle of Wight to visit family. Excellent fare (with discount coupon) Check in procedure at both ports using ANR makes it very efficient. No faffing about going to ticket office. ...

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Red Funnel Isle of Wight Ferries

12 years ago

Thank you for taking the time to leave a review. Your comments on the seating have been noted - changes are planned for next year but in the meantime, thanks for travelling with us, it's appreciated.

Důvěryhodný zákazník

12 years ago

Thank you for comments. Good news that you do have plans to improve seating. That will be great. We do like the alcove type seating in the non café seating end, so hopefully that wont change! Also it will be great when the 3rd ferry (cant remember which one off hand) has the garden shed on the upper deck turned into a proper lounge like the other 2 One thing I forgot to note is that I have noted that catering prices seem to have come down to a more reasonable level than before, although the Steam Coffee prices seem to be a tad on the high side.

Datum nákupu: 27/11/2013

Důvěryhodný zákazník

Ověřeno Feefo

12 years ago

Happy with the service. Much better than the competition who I travelled with for three…

Happy with the service. Much better than the competition who I travelled with for three years before switching. Very friendly staff

Red Funnel Isle of Wight Ferries

12 years ago

Thank you for using Red Funnel, we do appreciate it.

Datum nákupu: 27/11/2013

Důvěryhodný zákazník

Ověřeno Feefo

12 years ago

Sadly the coffee lets them down! Please change the supplier!

Red Funnel Isle of Wight Ferries

12 years ago

Thanks for the review, we'll pass your comments onto the F&B team.

Datum nákupu: 27/11/2013

Důvěryhodný zákazník

Ověřeno Feefo

12 years ago

Web site easy to book. Like car recognition on arrival. Ferry rarely late. Reasonable choice…

Web site easy to book. Like car recognition on arrival. Ferry rarely late. Reasonable choice of food and drink. Summer prices can be expensive. I travel regularly every 2-3 weeks all year, to see...

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Datum nákupu: 27/11/2013

Důvěryhodný zákazník

Ověřeno Feefo

12 years ago

The cost of travel for islanders is way way too high £39 for a day…

The cost of travel for islanders is way way too high £39 for a day trip is ludicrous but the journey was pleasant and the coffee is good,

Datum nákupu: 27/11/2013

Neobdržel/a jste pozvánku k recenzi?

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti Red Funnel Isle of Wight Ferries

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?