Apart from no facilities due to a problem with water leaving no snak shop, drinks and toilets. I could understand on our outward trip as it had not long happened. But to catch the same ferry on the...
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Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
12 years ago
Unfortunately Red Osprey is in refit so we were unable to substitute the ship. Our own engineers in conjunction with external contractors worked throughout the day to rectify the problem which required the dismantling of quite a lot of pipework.Our sincere apologies for the inconvenience.
I realise it was a freak event but no working toilets....????
Surely it would have been better to sort the problem before sailing or bring in the back up ferry?
Also why are the indoor seating...
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Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
12 years ago
Normally we would have taken the ship out of service but unfortunately with Red Osprey in refit it would have meant cancelling her sailings and causing even more inconvenience. The ships engineers in conjunction with external contractors were working throughout to rectify the problem which requires the dismantling of quite a lot of pipework. We do apologise for the inconvenience to guests.
With respect to your other points, we'll pass them onto the onboard teams. For information, we are installing air conditioning on the Red Falcon as part of a £2m investment next spring - for details please see www.redfunnel.co.uk/newlook
my journey with red funnel was good as i had motored from the north down to bsouthampton having booked an early morning crossing i was able to cross at midnight after ariving considerable earlier...
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Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
12 years ago
Please tell us what you think of Red Falcon when she re-enters service next April. Many thanks for travelling with us and Happy Christmas too.
Quick and easy to book online, number plate recognition meant arrival at Southampton was easy, paid £37.50 for day return, Wightlink wanted £72.00 to cross over at the same times.
It is EXTREMELY cold on your ferries! I spend the entire hour wishing I could get back to my car with HEATING.
I am also a dog owner, and resent the fact that if I wish to bring my pets onboard, I...
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Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
12 years ago
Good news is on the way, take a look at www.redfunnel.co.uk/newlook
Please tell us what you think when the ship re-enters service in April 2014.
My partner and I travelled to and from the I.O.W 3rd- 6th Dec. We have been a few times before and this time was much more pleasant (although very busy on the way back.) The chips were fresher and...
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Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
12 years ago
Thank you for the nice review, we look forward to seeing you in 2014.
The ferry had good facilities, was warm, clean and comfortable. Our only criticism of the crossing at 1630 from Southampton was that the cars were packed in so close together that it was nearly...
Red Funnel provides vehicle and foot passenger ferry services between Southampton and the Isle of Wight as well as holiday accommodation, event and attraction tickets.
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Red Funnel provides vehicle and foot passenger ferry services between Southampton and the Isle of Wight as well as holiday accommodation, event and attraction tickets.