Red Funnel are an excellent cross Solent provider..friendly staff quite good value for money..would like to see a standard day return fare of say £25 and I think they would get a lot more custom. All...
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Důvěryhodný zákazník
12 years ago
Have alway had a good service , staff are very helpful, ferries always clean.
Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
12 years ago
Thank you, we are delighted you enjoy travelling with us, your custom is much appreciated.
Return crossing, no operational toilets or refreshments either way. Very poor passenger communication.
Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
12 years ago
We do sincerely apologise for this, unfortunately regulations prohibit the sale of Food & Beverage items if toilets are unavailable. This has been unprecedented problem which normally would have resulted in withdrawing the ship for repairs. However, with Red Osprey in refit we were unable to do this without cancelling sailings which would have caused huge delays. We will be contacting all affected customers separately by email over the next 7 days with an offer of compensation.
I was told that the ferry had been overbooked by one of the attendants who was closing the gates. Admittedly I was not within the half hour requirement before sailing but a lady in front of me was...
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Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
12 years ago
Thank you for the review and the useful feedback. We don't have a policy to overbook sailings but very occasionally a bad stow or a high proportion of large cars can cause problems.
Service was good. Customer phone services were very good indeed. Looking forward to the referb of the Red Falcon ship. One thing of concern:-
I tow a caravan. I am happy to travel on 'night-flyer'...
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Datum nákupu: 10/12/2013
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Důvěryhodný zákazník
Ověřeno Feefo
12 years ago
Sailings have always been on time. The staff are always helpful and polite.
Always clean tidy, and foods good. Only gripe is that there's not enough seating during busy periods and I've spent a few crossings sitting on the floor!!!
i have been to the isle of wight several times this year and have always been treeted with respect at all times , i travel by car and am dissabled , But havefound that you Always Treet Others As you...
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Datum nákupu: 10/12/2013
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Důvěryhodný zákazník
Ověřeno Feefo
12 years ago
Easy to book, easy to board, no fuss.
Datum nákupu: 10/12/2013
0
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Důvěryhodný zákazník
Ověřeno Feefo
12 years ago
excellent service runs on time, food wonderful, reasonable prices. That's three better than Wightlink
Red Funnel provides vehicle and foot passenger ferry services between Southampton and the Isle of Wight as well as holiday accommodation, event and attraction tickets.
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Red Funnel provides vehicle and foot passenger ferry services between Southampton and the Isle of Wight as well as holiday accommodation, event and attraction tickets.