very helpful, had my daughter and her baby travelling with me so they assisted with the lift. Was late arriving for the ferry and had minutes to spare but let us on.
Staff friendly and helpful. Red eagle left and arrived on time both outward and home bound. My only pet-hate is the pervasive smell of old cooking oil that invades the whole vessel. Maybe better air...
On this occasion the ferry in both directions was extremely crowded and very noisy with many young children so it was very difficult to concentrate on reading. On the return journey the toilets were...
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Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
12 years ago
We do sincerely apologise for this, unfortunately regulations prohibit the sale of food & beverage items if toilets are unavailable. It transpires the issue was caused by vandals and normally we would have withdrawn the ship for repairs. However, with Red Osprey in refit we were unable to do this without cancelling sailings which would have caused huge delays. We are contacting all affected customers separately by email over the next 7 days with an offer of compensation.
I travel regularly on the ferry and I find the staff very helpful, the loading and unloading of vehicles is very efficient. There is only one downside and that is the price. I visit an Aunt in a...
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Datum nákupu: 11/12/2013
0
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Důvěryhodný zákazník
Ověřeno Feefo
12 years ago
Ferries on time and company even ordered good weather.
Datum nákupu: 11/12/2013
0
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Důvěryhodný zákazník
Ověřeno Feefo
12 years ago
NO FURTHER COMMENT - EXCELLENT SERVICE
Datum nákupu: 11/12/2013
0
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Důvěryhodný zákazník
Ověřeno Feefo
12 years ago
Small delay on the return journey, otherwise everything was very good.
The price was much better than Wightlink and staff are always more customer friendly.
On the downside, the boats are uncomfortable, the journey time too long and the extended gap between sailing...
Red Funnel provides vehicle and foot passenger ferry services between Southampton and the Isle of Wight as well as holiday accommodation, event and attraction tickets.
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Red Funnel provides vehicle and foot passenger ferry services between Southampton and the Isle of Wight as well as holiday accommodation, event and attraction tickets.