Great that my car was recognised upon arrival at the gate and I was directed straight to a Lane - food on board is quite expensive and too many people were queued at one steam coffee place when...
We were travelling with our dog. The area for pets is like a basic conservatory on the upper deck and heated be two fan heaters, only one of which worked. The weather was wet and windy so we had a...
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Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
12 years ago
Thank you for your feedback, we are currently looking at improving our pet area on board our ferries. We currently have plans in place to improve this on the Red Falcon for more information please visit: http://www.redfunnel.co.uk/newlook
Customer Services
Because of the bad weather forecast, we had to change or day return, saver tickets, to a day earlier to fetch a 95 yr old off the island for Christmas. The tickets were cHanged with no fuss and with...
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Důvěryhodný zákazník
12 years ago
Very good, but I hate heights and dislike driving up the ramp.
Even though the weather was rough, rainy and windy, the boat left on time and we had a fairly smooth crossing. Well done Red Funnel. ps. the coffee was good too.
Very efficient book-in at the ports, even when arriving for the wrong ferry and with an additional passenger. Departure and arrival on time, and rapid offloading.
Already paid £70.00 for a return ferry and then got to the ferry port and asked to pay an extra £4.50, but then got onto the ferry and there was nowhere to sit, and had to sit on the floor. Wont be...
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Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
12 years ago
Thank you for your feedback. We are disappointed to hear that this particular journey did not work out for you, please can you forward your booking reference number to post@redfunnel.co.uk and we will investigate this matter further and issue a full response. Thank you
Customer Services
Red Funnel provides vehicle and foot passenger ferry services between Southampton and the Isle of Wight as well as holiday accommodation, event and attraction tickets.
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Red Funnel provides vehicle and foot passenger ferry services between Southampton and the Isle of Wight as well as holiday accommodation, event and attraction tickets.