Thank you for a pleasant crossing and return also for the unexpected present of a large box of chocolates most appreciated but most of all for being the only ferry company to run Christmas Day...
9am boat to IOW was rammed got lucky and found a seat! 10.30 boat back empty! Extremes!
However think the cost to travel home to see family for a day trip is extortionate as no discounts for those...
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Datum nákupu: 29/12/2013
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Důvěryhodný zákazník
Ověřeno Feefo
12 years ago
Everything went smoothly going and coming home. Excellent service and on time.
I am an islander, and Red Funnel is very much my preferred ferry provider. Fares are expensive and the timing of sailings is often inconvenient, but overall, I prefer Red Funnel.
Datum nákupu: 29/12/2013
0
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Důvěryhodný zákazník
Ověřeno Feefo
12 years ago
The 16.30 sailing from Southampton to East Cowes on 27th Dec was uncomfortably overfull
Boat absolutely crowded and no seating available. Young kids running around everywhere and falling over those poor people who found a little space on the floor to sit. Staff very helpful but it is...
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Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
12 years ago
Thank you for the feedback, we are very sorry to hear this. Rest assured that this feedback is vital to our big improvements which are on the way as part of our £2m refurbishment of Red Falcon which will take place in time for Easter 2014.
More information can be found at http://www.redfunnel.co.uk/newlook
Customer Services
having arrived back in southampton a little earlier than planned
and the boat no where near full I was charged extra for boarding that ferry
as I am only travelling on that day once out and once back...
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Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
12 years ago
Thank you for the note. It appears that any additional charge would have been made for the price difference between the sailings however we would like to review this case in greater detail if you can forward me the details to customerservices@redfunnel.co.uk
Customer Services
Red Funnel provides vehicle and foot passenger ferry services between Southampton and the Isle of Wight as well as holiday accommodation, event and attraction tickets.
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Red Funnel provides vehicle and foot passenger ferry services between Southampton and the Isle of Wight as well as holiday accommodation, event and attraction tickets.