Both crossings were challenging due to weather conditions for Red Funnel however the loading and unloading was efficient, the food looked good, the cafe efficient, terminal facilities good. The only...
Loved the price...easy to book, easy to change booking. Our ferry was very delayed both ways due to the weather. I was unimpressed with the lack of communication for a waiting passenger about the...
Ferry was two hours later due to high winds, we were told that they had been trying to make up time, but with only two ferries running you aren't going to make up any time. But as alway it was a...
Christmas crossings are more out of necessity than desire and the experiance on the 16.30 from Southamptonon 23/12 was far from pleasurable as the journey took well over two hours due to the adverse...
Despite the horrific weather on monday 23rd dec - was kept in form and was able to reach the island safely was as little disruption as possible - thank you
thankyou for agreat crossing especially as the weather was rough, and it was my dogs first experience on a boat. Also a big thankyou to all the staff that managed to get us all on an earlier booking...
It was a crowded sailing which made the ship very hot inside and not everyone had seats despite staff assurances.
Otherwise staff were extremely helpful and friendly.
Your arrangements for dog owners are very poor. The expectation that we will sit in the little glass room on deck at any time day or night and any weather is completely unsatisfactory. The room...
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Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
12 years ago
Sorry to hear you were disappointed with our service. I will feedback you comments directly to our onboard team across all three RORO vessels. We are currently investing £2m improving the Red Falcon which will increase the seating by extra 55% with the intention of improving our customer service delivery
Customer Services
Red Funnel provides vehicle and foot passenger ferry services between Southampton and the Isle of Wight as well as holiday accommodation, event and attraction tickets.
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Red Funnel provides vehicle and foot passenger ferry services between Southampton and the Isle of Wight as well as holiday accommodation, event and attraction tickets.