Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

RAC Breakdown Cover Recenze | Hodnocení zákaznického servisu pro {{merchantUrl}} | Feefo

Důvěryhodný zákazník

Ověřeno Feefo

5 years ago

Cowboys!

by not automatically renewing expensive policies

Recenze produktu

Datum nákupu: 02/09/2016

7

MG

Mr S Gardner

Ověřeno Feefo

6 years ago

Co říká Mr S Gardner o RAC Breakdown Cover:

Ripped off by auto renew

Ripped off by Auto renew alongside me taking out a policy. 1st Year was perfect at about £90. Then without my consent Rac auto-renewed my policy at a £27.50 a month(£330) per year. Along side that I...

Přečíst další

Recenze produktu

Datum nákupu: 27/11/2019

6

Důvěryhodný zákazník

Ověřeno Feefo

6 years ago

not used any services yet

no thoughts

Customer Services

RAC Breakdown Cover

6 years ago

Hi,I am sorry to read that you have been left unhappy with the service provided and I can appreciate the frustration this must have caused you. If you would like us to look into this matter, please fill out our complaints form via the link below and our team will assign a case handler to investigate this accordingly.https://www.rac.co.uk/complaintsThank you, Gary

Datum nákupu: 22/01/2020

2

MP

Mr M Pegram

Ověřeno Feefo

6 years ago

Co říká Mr M Pegram o RAC Breakdown Cover:

Easy to complete

Customer Services

RAC Breakdown Cover

6 years ago

Hi Mr Pegram,We are pleased to hear that you received a great service by our teams. For us to feed this back to the correct advisor or team, please email your feedback, reg and membership number, as well as full name to care@rac.co.uk. Thank you,Gary

Datum nákupu: 21/01/2020

0

MS

Mr S Smith

Ověřeno Feefo

6 years ago

Co říká Mr S Smith o RAC Breakdown Cover:

The cover needed

Great value for the money and that I can always rely upon the service

Customer Services

RAC Breakdown Cover

6 years ago

Hi Mr Smith,We are pleased to hear that you received a great service by our teams. For us to feed this back to the correct advisor or team, please email your feedback, reg and membership number, as well as full name to care@rac.co.uk. Thank you,Gary

Recenze produktu

Datum nákupu: 27/01/2020

1

Důvěryhodný zákazník

Ověřeno Feefo

6 years ago

Keep up the good work

They went well I had a few problems when I was a member before and they are still good and are will stay with you.

Customer Services

RAC Breakdown Cover

6 years ago

Hi,We are pleased to hear that you received a great service by our teams. For us to feed this back to the correct advisor or team, please email your feedback, reg and membership number, as well as full name to care@rac.co.uk. Thank you,Gary

Recenze produktu

Datum nákupu: 07/01/2020

0

Důvěryhodný zákazník

Ověřeno Feefo

6 years ago

You’ve lost a customer.

Unhelpful. Not flexible. Will not be renewing my cover. You’ve lost a customer.

Customer Services

RAC Breakdown Cover

6 years ago

Hi,I am sorry to read that you have been left unhappy with the service provided and I can appreciate the frustration this must have caused you. If you would like us to look into this matter, please fill out our complaints form via the link below and our team will assign a case handler to investigate this accordingly.https://www.rac.co.uk/complaintsThank you, Gary

Recenze produktu

Datum nákupu: 11/01/2020

3

MW

Mrs N Welsh

Ověřeno Feefo

6 years ago

Co říká Mrs N Welsh o RAC Breakdown Cover:

Great service from advisor, help retain a customer and reduce my cost

Customer Services

RAC Breakdown Cover

6 years ago

Hi Mrs Welsh,We are pleased to hear that you received a great service by our teams. For us to feed this back to the correct advisor or team, please email your feedback, reg and membership number, as well as full name to care@rac.co.uk. Thank you,Gary

Recenze produktu

Datum nákupu: 24/01/2020

0

MT

Mr S Teggart

Ověřeno Feefo

6 years ago

Co říká Mr S Teggart o RAC Breakdown Cover:

Great service and no problems

Great service so easy to deal with

Customer Services

RAC Breakdown Cover

6 years ago

Hi Mr Teggart,We are pleased to hear that you received a great service by our teams. For us to feed this back to the correct advisor or team, please email your feedback, reg and membership number, as well as full name to care@rac.co.uk. Thank you,Gary

Datum nákupu: 03/01/2020

0

ML

Mr J Newton-Lewis

Ověřeno Feefo

6 years ago

Co říká Mr J Newton-Lewis o RAC Breakdown Cover:

All hunky dory so far!

Customer Services

RAC Breakdown Cover

6 years ago

Hi Mr Newton-Lewis,We are pleased to hear that you received a great service by our teams. For us to feed this back to the correct advisor or team, please email your feedback, reg and membership number, as well as full name to care@rac.co.uk. Thank you,Gary

Datum nákupu: 07/01/2020

0

Recenze společnosti RAC Breakdown Cover

RAC Breakdown CoverVíce recenzí pro tento výrobek (9,301)Prohlédnout si stránku výrobkuNever had to use them, they've been skimming my account for the past 4 years taking more and more money without my knowledge

RAC Breakdown CoverVíce recenzí pro tento výrobek (9,301)Prohlédnout si stránku výrobkuGreat value for cover required

RAC Breakdown CoverVíce recenzí pro tento výrobek (9,301)Prohlédnout si stránku výrobkuI now you are good as I am a old member, and I know you are good in you work that is why I have joined again.

RAC Breakdown CoverVíce recenzí pro tento výrobek (9,301)Prohlédnout si stránku výrobkuYou’ve lost a customer...

RAC Breakdown CoverVíce recenzí pro tento výrobek (9,301)Prohlédnout si stránku výrobkuGreat service happy customer

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?