Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Recenze společnosti Quoteline Direct

https://www.quotelinedirect.co.uk

Služba

hodnocení za poslední rok

Zobrazení všech 1,770 recenzí

Veronica Henderson

6 years ago

Co říká Veronica Henderson o Quoteline Direct:

Needing to be more careful with accuracy of details

Very good quote for both car insurance and breakdown cover. However there were mistakes in the accuracy of both documents which meant having to ring again. I had to ring a third time and after...

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Lucy

Quoteline Direct

6 years ago

Hi Veronica, Thanks for your recent observations. It's great to hear that you received a good quote for your car insurance, however, we are disappointed to learn of the mistakes made on your insurance policy. We strive to deliver a high standard of customer service, but clearly we didn't get this right the first time round. A senior member of staff has since contacted you and assured you the voucher will be sent this week, we apologise for the delay. Thank you for your continued business. Kind regards, Lucy

John Blundell

6 years ago

Co říká John Blundell o Quoteline Direct:

Prompt phone answer, quick and easy response and fix of my query.

Jeffrey Brannan

6 years ago

Co říká Jeffrey Brannan o Quoteline Direct:

Easy to buy, but I do object to all the unnecessary material sent along with the essential policy documentation (advertising etc!)

Alan Herridge

6 years ago

Co říká Alan Herridge o Quoteline Direct:

Good phone manner

Důvěryhodný zákazník

6 years ago

Renewed my policy with no problems quick and easy

Beverley Hayter

6 years ago

Co říká Beverley Hayter o Quoteline Direct:

Took ages to get to speak to someone

Shinichi Kumagai

6 years ago

Co říká Shinichi Kumagai o Quoteline Direct:

Quite poor.

Lucy

Quoteline Direct

6 years ago

Hi Shinichi, Thanks for your recent input. We are sorry to hear you feel this way and are keen to understand why you felt your recent experience with us was quite poor. We are always looking for ways to improve so would greatly appreciate an explanation behind the review. A senior member of staff has since attempted to contact you on various occasions to discuss further, but has been unsuccessful. We are really keen to speak with you to try and resolve the matter. If you can confirm a time that is more convenient to talk, please reply back to us. Kind regards, Lucy

John Pritchard

6 years ago

Co říká John Pritchard o Quoteline Direct:

Yes - good service

Důvěryhodný zákazník

6 years ago

Efficient and effective

Excellent. Did what I wanted exactly as I needed. Clear and quick.

Důvěryhodný zákazník

6 years ago

Simple and easy to renew policy

Neobdržel/a jste pozvánku k recenzi?

Proč věřit recenzím Feefo?

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