Recenze společnosti Qdos

Good afternoon, Thank you for your feedback. We are working on improving our online processes, particularly the renewal and quote experience, hopefully this will be improve for your next renewal. Kind regards, Joe Charity

Good afternoon, I would like to apologise for the experience you have had whilst trying to use the Qdos system. I have contacted to you directly and this turns out to be a simple misunderstanding in the discounts stated within your personal account.We have managed to clear this up and I hope you are happy with the outcome.Kind regards,Joe Charity

Thank you for providing feedback on your recent experience with Qdos and I am sorry to hear that you are dissatisfied with the service.Since reviewing the most recent correspondence with your Account Manager, I can see that an email was missed and you did not receive any acknowledgement of this correspondence. I can assure you this is not a reflection of our expectations or service level agreement so please accept my apologies.I understand you went onto renew with a different Account Manager and all of your questions were answered so thank you for continuing to renew with Qdos despite your experience.I have emailed your directly in the event there is anything else I can help you with.Kind regardsStephanie