Recenze společnosti Qdos

Hello, Thank you for your feedback. My apologies that you have not received a response with regards to your request, I am looking to this matter further and will contact you directly to arrange a call regarding IR35. Thank you, Sophie Withers

Good Morning, Thank you for providing feedback on your recent experience with Qdos and I am sorry to hear that you are dissatisfied with the service.As you pay via Direct Debit, we do communicate with our customers that a £23.00 administration fee will be charged each year at renewal. The benefits of paying monthly is that you will not have any cancellation charges should you cancel midway through your insurance and your insurance is automatically renewed 28 days prior to expiry to give ample opportunity to discuss renewal premiums and any material changes. You do have the option to switch to an annual payment if you would prefer to avoid the admin fee, however please bear in mind it would mean if you were to cancel we do retain a £20 cancellation fee per policy from your pro-rata refund. I understand a loyalty discount has been applied to your renewal which has deducted more than £23.00 and we will be happy to honour the discount if you decide to renew next year. I have set a reminder to reapply this discount. I have contacted you directly if you do wish to raise any further concerns. Kind regardsStephanie

Good Morning, Thank you for providing feedback on your recent experience with Qdos and I am sorry to hear that you are dissatisfied with the service.Please accept my apologies that your emails were missed due to them going into a colleague’s junk/spam inbox. I can assure you this will not happen again in the future and I have stressed better management of junk/spam inboxes going forward. I have contacted you directly so please feel free to send your queries directly in the future or freelancer@qdoscontractor.com which is managed throughout the day. Kind regardsStephanie