Whenever you take subscriptions you should always confirm what was done by email - moving forward QDOS ought to be doing this (routinely). But its not being shown to be the case.
Stephanie
Qdos
4 years ago
Thank you for providing feedback on your recent experience with Qdos and I am sorry to hear that you are dissatisfied with the service.Please accept my apologies that we did not contact you for the automatic renewal. I have set reminders on your account to make sure this does not happen again. Our process for automatic renewals is to notify our customers 28 and 10 days prior to the renewal starting to give you ample opportunity to notify us of any changes or to remove the renewal. Apologies this was not done on this occasion. I have emailed you directly with all the information about your renewal so if you do have any questions you can contact me directly.Thank you for bringing this to my attention.Kind regardsStephanie
Důvěryhodný zákazník
4 years ago
Hi Sorry for delayed reply.
Please confirm any new arrangement (especially payments) are comparable to my expenses (monthly outlay) under the 'newest' arrangement due as of November '21.
Please confirm that your intervention has not caused any substantial financial detriment. By this I mean I don't expect a huge difference before and after your personal intervention. Example if I currently pay 17 monthly I would be concerned to find i pay an extra 6, 8 or even 10 pounds more monthly. Kindly advise/ in plain words. Thanks in advance.
Stephanie
Qdos
4 years ago
Hello, I have emailed you personally as I didn't feel it was appropriate to provide any of your renewal premiums via this forum. Kind regards
Stephanie
Důvěryhodný zákazník
4 years ago
Hi Stephanie
Thanks for the speedy response.
I couldn't be objective as to whether the thread i used to make my latest query was appropriate (or not). Although I appreciate its not good practice to go into figures.
However i'm pleased now with your detailed response to the concern(s) i outlined.
I intend to stay with Qdos - you've been with me from my company began.
Best
Wayne
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JH
Jason Huhn
Ověřeno Feefo
4 years ago
Co říká Jason Huhn o Qdos:
Excellent all round
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KB
Keith Buxton
Ověřeno Feefo
4 years ago
Co říká Keith Buxton o Qdos:
Good service
Made the process very simple
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MM
Manish Mohan
Ověřeno Feefo
4 years ago
Co říká Manish Mohan o Qdos:
Thanks a lot Sanjay for quickly renewing my policy. I am however waiting for the email on sickness cover. Regards.
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Důvěryhodný zákazník
Ověřeno Feefo
4 years ago
Always a pleasure to deal with
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Důvěryhodný zákazník
Ověřeno Feefo
4 years ago
Easy to use. Will use again.
0
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Důvěryhodný zákazník
Ověřeno Feefo
4 years ago
Comprehensive, Easy-to-use, Good Value Product
Very easy renewal and quick delivery of new insurance documents.
Qdos are one of the UK's leading providers of tax advice and insurance to contractors, freelancers, and consultants. They have defended over 1,500 contractors in IR35 enquiries and provide a wide range of low cost business insurances. Qdos contractor insurance policies include Professional Indemnity, Public Liability, and IR35 insurance, all of which can be purchased online within a couple of minutes.
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Qdos are one of the UK's leading providers of tax advice and insurance to contractors, freelancers, and consultants. They have defended over 1,500 contractors in IR35 enquiries and provide a wide range of low cost business insurances. Qdos contractor insurance policies include Professional Indemnity, Public Liability, and IR35 insurance, all of which can be purchased online within a couple of minutes.