The website is easy to use, both to purchase new policies and to view existing ones. On this occasion I renewed by phone after getting a courtesy call by my allocated rep. It took a bit longer to...
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1
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Důvěryhodný zákazník
Ověřeno Feefo
3 years ago
Unnecessarily painful
The IR35 contract review questionnaire is unclear and open to misinterpretation. When I went back to try and clarify some points (having spoken to my end client) I was unable to do so.
It looks...
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Sophie Withers
Qdos
3 years ago
Good morning,
I am sorry to hear that you are dissatisfied with the services provided by Qdos regarding your IR35 status assessment via Qdos status review. I have now emailed you privately about the matter and will be more than happy to discuss any further concerns that you may have.
Kind regards,
Sophie Withers
Důvěryhodný zákazník
3 years ago
I was impressed by the speedy response from Qdos following this review - thanks, Sophie.
Ultimately, I was unable to make adjustments - the end client had to do so (and the issues have been resolved).
My comments about the questionnaire being unclear and open to misinterpretation still stand; next time I would go double check the answers with the end client before submitting.
0
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RA
Russell Allen
Ověřeno Feefo
3 years ago
Co říká Russell Allen o Qdos:
Very good !
1
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DO
Daniel Ogden
Ověřeno Feefo
3 years ago
Co říká Daniel Ogden o Qdos:
Meticulous company
Fantastic company and meticulous in their services
1
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IO
Ibrahim Osman
Ověřeno Feefo
3 years ago
Co říká Ibrahim Osman o Qdos:
Very helpful, and great customer service
1
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Důvěryhodný zákazník
Ověřeno Feefo
3 years ago
Query responses need to be faster.
Takes a while to get a response to questions which makes you slightly concerned about how the service would would work when it's really needed.
Sadie Hubbard-Robson
Qdos
3 years ago
Good afternoon
I am sorry to hear that you are dissatisfied with the service provided by Qdos.
I have looked in to all of your recent correspondence and can see that all emails were responded to within 24 hours in line with our service level agreement.
We do have an online chat system which operates 08:30-6pm Monday-Friday, and our telephone lines are also open during these hours, if you do require a more immediate response.
I have now emailed you privately about the matter so would be happy to discuss any concerns that you have.
Kind regards
Sadie
1
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Důvěryhodný zákazník
Ověřeno Feefo
3 years ago
Very understanding and professional. I always recommend them when ever possible.
1
Sdílet
MD
Martin O'Donnell
Ověřeno Feefo
Callander
3 years ago
Co říká Martin O'Donnell o Qdos:
Will renew next year.
Very helpful and advised what was the correct insurances to use.
1
Sdílet
Důvěryhodný zákazník
Ověřeno Feefo
3 years ago
very confusing website
Sadie Hubbard-Robson
Qdos
3 years ago
Good morning
I am very sorry to hear that you found our website confusing.
I have now emailed you separately about the matter so that we can discuss this further.
Kind regards
Sadie
Qdos are one of the UK's leading providers of tax advice and insurance to contractors, freelancers, and consultants. They have defended over 1,500 contractors in IR35 enquiries and provide a wide range of low cost business insurances. Qdos contractor insurance policies include Professional Indemnity, Public Liability, and IR35 insurance, all of which can be purchased online within a couple of minutes.
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Qdos are one of the UK's leading providers of tax advice and insurance to contractors, freelancers, and consultants. They have defended over 1,500 contractors in IR35 enquiries and provide a wide range of low cost business insurances. Qdos contractor insurance policies include Professional Indemnity, Public Liability, and IR35 insurance, all of which can be purchased online within a couple of minutes.