all ok, the pack arrived today, after 9 days. anyway, in my opinion, the risky step is using the national Italian Mail Service and not a private company when delivering in Italy. a little bit high...
Přečíst další
Purple Turtle
Purple Turtle
13 years ago
Thanks for the feedback on the delivery. We do worry about using the mail service in some countries but generally it is much cheaper than using a private company. The delivery charge for your parcel was quite high (£11.95) but unfortunately that is what it actually cost to send it via the Royal Mail Signed For service. We sent it via the Signed For service because it's supposed to be more reliable and quicker - their stated delivery aim is 4 days - so it should have taken less than 9 days in total! The cheapest quote we had from a private company for your parcel was £22.80. Part of the problem is that some of the items you selected were relatively low in value and high in weight, so the delivery charge does then seem disproportionately high.
Purple Turtle
Purple Turtle
13 years ago
Thanks for the feedback on the delivery. We do worry about using the mail service in some countries but generally it is much cheaper than using a private company. The delivery charge for your parcel was quite high (£11.95) but unfortunately that is what it actually cost to send it via the Royal Mail Signed For service. We sent it via the Signed For service because it's supposed to be more reliable and quicker - their stated delivery aim is 4 working days - so it should have taken less than 9 days in total! The cheapest quote we had from a private company for your parcel was £22.80. Part of the problem is that some of the items you selected were relatively low in value and high in weight, so the delivery charge does then seem disproportionately high.
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.