Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Pulman Volkswagen Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/pulman-volkswagen | Feefo

Zobrazení všech 1,355 recenzí

Důvěryhodný zákazník

6 years ago

Datum nákupu: 20/03/2019

It was a belter

Pulman

Pulman Volkswagen

6 years ago

Thank you for your fantastic feedback!

Recenze produktu

Sophie

6 years ago

Datum nákupu: 21/03/2019

Co říká Sophie o Pulman Volkswagen:

Very friendly and helpful staff

Pulman

Pulman Volkswagen

6 years ago

Thank you Sophie for taking the time to leave us fantastic feedback! We hope to see you again!

Recenze produktu

Nicola

6 years ago

Datum nákupu: 14/03/2019

Co říká Nicola o Pulman Volkswagen:

Mathew was fantastic! Made us want to buy the cars we did.

Great sales staff (Mathew) and non pushy service. Quick turnaround and lots of options. Actually made buying a car enjoyable which is a miracle in itself!

Pulman

Pulman Volkswagen

6 years ago

Thank you Nicola for your 5 star review! I'll ensure this is passed on to Matthew! We know how stressful it can be when purchasing a new car, so we ensure your experience is as enjoyable as it can be!

Recenze produktu

Michael

6 years ago

Datum nákupu: 26/03/2019

Co říká Michael o Pulman Volkswagen:

VW polo purchase

Pleasant experience while purchasing new car through the PCP option.Good deal was obtained.

Pulman

Pulman Volkswagen

6 years ago

Thanks for leaving a fantastic review Michael! We hope to see you again in the future!

Recenze produktu

Alan

Newcastle

6 years ago

Datum nákupu: 14/02/2019

Co říká Alan o Pulman Volkswagen:

Car purchase

From our arrival ,we were able to browse without hassle,once we decided we were interested in some Tiguan your salesman took us through the viewing,road test,exchange and finance options as well as...

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Pulman

Pulman Volkswagen

6 years ago

Hi Alan, thank you for your 5 star review! We are glad your experience has been a positive and memorable one! Our team never pressurise customers as we know all of the decisions you need to think about when purchasing a new car!

Recenze produktu

Linda

6 years ago

Datum nákupu: 29/03/2019

Co říká Linda o Pulman Volkswagen:

Yes I would buy another car from here. The service was great from all staff. Been to a few garages before this and was not as good as service I got from staff here.

Pulman

Pulman Volkswagen

6 years ago

Thank you for your 5 star review Linda! At Pulman we always deliver a fantastic customer experience & are glad your experience has been a positive one! We look forward to seeing you again in the future!

Recenze produktu

Malcolm

6 years ago

Datum nákupu: 01/03/2019

Co říká Malcolm o Pulman Volkswagen:

I have used Pulman VW for many years, why, because they are a 1st class company delivering a 1st class customer experience. The staff are courteous, polite and always make me feel welcome.

Pulman

Pulman Volkswagen

6 years ago

Thank you for your fantastic 5 star rating Malcolm! We are always happy to see you when you come through the door & as always, we deliver a fantastic customer experience to the help the whole buying process run smoothly! We look forward to seeing you again!

Recenze produktu

Důvěryhodný zákazník

6 years ago

Datum nákupu: 12/11/2018

Buy from Sunderland not Durham

Bought from pulman Durham Golf diesel getting 20mpg round doors 30mpg on motorway,took it back as this is absolutely terrible mpg even for the R version and they send out a master technician who...

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Pulman

Pulman Volkswagen

6 years ago

Hi, we take all feedback seriously & are sorry to hear that Durham couldn't help resolve the issue! However it's great to see that our Sunderland site could help! If you would like to send your Durham experience to enquiries@pulmangroup.co.uk & we can look into this further for you. Thank you.

Recenze produktu

Důvěryhodný zákazník

6 years ago

Datum nákupu: 16/03/2019

100% customer satisfaction

Excellent service. We travelled a long way to purchase a car from pulman vw and we were not disappointed. James in sales and Michelle in sales admin were most helpful throughout the whole process....

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Pulman

Pulman Volkswagen

6 years ago

Thank you for your 5 star review! At Pulman, we always deliver a fantastic customer experience & just want to say thank you for travelling such a distance to purchase your car from us! I'll ensure your review is passed on to both James & Michelle! We look forward to welcoming you back in the future!

Recenze produktu

Anthony

Durham

6 years ago

Datum nákupu: 31/03/2019

Co říká Anthony o Pulman Volkswagen:

Salesman really looked after me getting a great deal

Made sure I was perfectly happy with my purchase and I got a really good deal.

Pulman

Pulman Volkswagen

6 years ago

Thank you Anthony for your 5 star review! We are glad you received a fantastic deal from us & we hope to see you again in the future!

Recenze produktu

Neobdržel/a jste pozvánku k recenzi?

O Pulman Volkswagen

Pulman Volkswagen is part of Mike Pulman Group, a family-run business that has represented the Volkswagen Group brands for over 23 years in the North East. At Pulman we pride ourselves on delivering a fantastic customer experience every time. We are a top Volkswagen Group retailer representing Volkswagen, SEAT, ŠKODA, CUPRA, Volkswagen Commercial Vehicles, SEAT MO and VWFS Rent-a-Car. With sites in Cramlington, Durham and Sunderland. We are truly one big Pulman family, with over 250 people across our group. We want to match and exceed customer’s expectations whilst giving them a truly enjoyable experience you will not find anywhere else.

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0191 548 0235

Abbey Road, Durham, Durham, DH1 5HA, United Kingdom

Zobrazit všechna média (35)

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti Pulman Volkswagen

POLOVíce recenzí pro tento výrobek (234)Prohlédnout si stránku výrobku

POLOVíce recenzí pro tento výrobek (234)Prohlédnout si stránku výrobku

SCIROCCOVíce recenzí pro tento výrobek (2)Prohlédnout si stránku výrobkuAmazing sporty car that I've always wanted.

POLOVíce recenzí pro tento výrobek (234)Prohlédnout si stránku výrobkuPleasant dealership & knowledgeable sales person

TIGUANVíce recenzí pro tento výrobek (151)Prohlédnout si stránku výrobkuThought everyone within the sales department ,were very welcoming and our sales consultant Mr Carfoot really looked after us and never put us under any pressure to purchase

POLOVíce recenzí pro tento výrobek (234)Prohlédnout si stránku výrobkuThe purchase was good. Being a vw car I found the prices higher than normal.

POLOVíce recenzí pro tento výrobek (234)Prohlédnout si stránku výrobkuThe car is stylish and the interior very nice, with good space. It drives well being only 3 cylinder but in my opinion the engine is slightly noisy, hence only 4 star. I was also a little...Přečíst vše

GOLFVíce recenzí pro tento výrobek (217)Prohlédnout si stránku výrobkuTerrible after service had to go to pulman Sunderland to get car sorted as Durham refused to do anything as they said 20mpg is normal for a golf diesel ????? I don’t think so ...

CCVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuFuel economy not as good as our previous CC.

GOLFVíce recenzí pro tento výrobek (217)Prohlédnout si stránku výrobkuGreat car and well prepared for the handover

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?