Dear Mr & Mrs H,
Thank you for your feedback, which is always taken on-board. Every offer we make is bespoke to each client, and while some clients choose a quick completion date, the agreement reached with yourselves was our highest offer with an upfront Cash advance over a longer completion period. We are purchasing your property, as we have exchanged contracts, and therefore you have certainty over the sale. Local agents are used to assist with valuations which helps us plan what works, if any, are required before we either rent the property or sell it on. We are extremely flexible and are more than happy, at any time, to discuss varying terms to accommodate an immediate completion.