Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Recenze společnosti Professional Academy

http://store.professionalacademy.com

Professional Academy is the leading provider of training and qualifications in marketing, digital marketing, sales, management.

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hodnocení za poslední rok

Zobrazení všech 146 recenzí

Důvěryhodný zákazník

8 years ago

Datum nákupu: 30/09/2016

Could be better in responding to questions and queries. It always takes a follow up email or phone call to get a response.

Kamilla

Professional Academy

8 years ago

Hi, thank you for taking time to provide feedback on feefo. I am looking into how we can improve the response time, both from tutors and our student support team. Following a period of reduced staff, we now have an extra pair of hands to help and look after the support in general. I am confident this will result in better support across the board. Kind regards, Kamilla

Recenze produktu

Důvěryhodný zákazník

8 years ago

Datum nákupu: 07/01/2016

It has been 17 months since I enrolled and I have had contact once with a tutor at my request, no support or advice around getting everything done, considering I am doing this along side a full time...

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Kamilla

Professional Academy

8 years ago

Hi,

Thank you for taking time to provide feedback on feefo. I am sorry to hear that you have had less support than expected and would like to ask you to contact us either via the Chat on the Refinery or by email. I wasn't aware that there was an issue and would of course have taken action had I known. I look forward to hearing from you. Kind regards, Kamilla

Recenze produktu

Trusted Customer

8 years ago

Datum nákupu: 20/09/2016

Co říká Trusted Customer o Professional Academy:

Confusing website(s), log ins, especially if combining using them alongside a busy work commitment.

Recenze produktu

Trusted Customer

8 years ago

Datum nákupu: 21/03/2016

Co říká Trusted Customer o Professional Academy:

Emails and queries were dealt with quickly and efficiently, however more emails detailing dates of local workshops for your chosen modules would have been helpful

Kamilla

Professional Academy

8 years ago

Hi, thank you for providing feedback on feefo. Your comments will be taken onboard and we will look into how we can communicate workshop dates more clearly. Kind regards, Kamilla

Recenze produktu

Kamilla

Professional Academy

8 years ago

I'm really pleased that you found the course content good. I believe CIM have actually changed their recommended core text in the latest reading list and the material we provide is reflecting the change. Perhaps more people expressed their view of the previous textbook and CIM took it onboard.

In terms of why workshops are scheduled over two days and two months prior to the hand-in date rather than a longer period, it is a reflection of a format that has worked well over the past 12 years. I do appreciate there are individual preferences and the format can be challenging sometimes. We are trying to ensure that the workshops are held regularly, but sometimes there are longer gaps.

Důvěryhodný zákazník

8 years ago

Datum nákupu: 22/09/2016

A challenging process

The team behind the scenes work hard to provide excellent service but the site layout and functionality lets them down. It is very difficult to find resources, and the messaging system is incredibly...

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Kamilla

Professional Academy

8 years ago

Hi, Thank you for taking time to provide feedback on feefo. Your comments and suggestions on how to improve the Refinery will be taken onboard. We try to improve the site and it is an ongoing process. Receiving concrete feedback is really helpful. Kind regards, Kamilla

Recenze produktu

Důvěryhodný zákazník

8 years ago

Datum nákupu: 09/03/2016

Would not reccommend

For a marketing course the student portal was extremely hard to use, very poorly designed. The materials online were incorrect and students came to the first session with the wrong documents. The...

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Recenze produktu

Neobdržel/a jste pozvánku k recenzi?

O Professional Academy

Professional Academy have a long standing track record of helping individuals gain accredited qualifications as well as helping businesses to develop comprehensive in-company learning & development programmes with tailored training and customised Learning Management Systems. Professional Academy are also registered Apprenticeship Training Providers.

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01223 365 505

3-5 Francis Court, High Ditch Road, Fen Ditton, Cambridgeshire, CB5 8TE, United Kingdom

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti Professional Academy

ISMM Diploma in Sales and Account Management (Level 5) - Premium/WorkshopsVíce recenzí pro tento výrobek (3)Prohlédnout si stránku výrobkuPlenty of study notes given. Constructive feedback given from the Tutors

CMI Diploma in Strategic Management and Leadership (Level 7) - Distance Learning/LiteVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuNot enough support, help or advice.

CIM Diploma in Professional Marketing (Level 6) - Premium/WorkshopsVíce recenzí pro tento výrobek (16)Prohlédnout si stránku výrobkuStraightforward course material with synopsis; other than confusing website, system generally works not withstanding communication difficulties with tutor.

CAM Foundation Diploma in Digital Marketing (Media and Branding) - Premium/Workshops - CIVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuNO support for this - this says its about branding but it is minimal - hated this course

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?