Recenze společnosti ProDog Raw

Hi David, Thank you for your review. We’re really sorry that your order did not arrive within the expected timeframe and understand how frustrating that must have been. Following your enquiry, we explained the situation with your order and offered a full replacement, asking when would be best for this to arrive so we could resolve the issue as quickly as possible. We’re sorry that this experience fell short of expectations and remain keen to help if you’d like to proceed with the replacement. Best wishes Team ProDog

Hello Caroline, Thank you for your continued support and kind words. We’re delighted to hear that as a regular customer you consistently receive excellent service and enjoy the high quality of our products. We really appreciate your loyalty. Best wishes Team ProDog

Thank you so much for your lovely review. We’re thrilled to hear that both of your huskies loved the venison skins. It’s especially great to know that our pure, natural treats are suitable for your boy with CECS, as we understand how challenging it can be to find treats you can trust. We’re really pleased our natural treat range is helping, and we truly appreciate you sharing your experience. Best wishes Team ProDog

Thank you so much for your fantastic review. We’re really pleased to hear that everything is perfect every time you order and that your huskies enjoy it so much. It’s great to know that venison works so well for your male husky, and we’re proud to be able to offer novel protein options that aren’t widely available. We really appreciate your continued support. Best wishes Team ProDog

Hello Lynne, Thank you so much for sharing Dora’s journey and photo with us. ⭐⭐⭐⭐⭐ We’re absolutely delighted to hear she’s thriving on her new raw diet. It’s wonderful to know the transition was easy and that you’re already seeing such positive changes—from healthy weight gain to perfect poops (and no more stinky bottom wind! 😊). Please give Dora a cuddle from us, and thank you for trusting ProDog Raw to support her health. If you have any questions please do get in touch, whether about your order, nutrition or training and behaviour, we have experts on the team to help you. Best wishes Team ProDog

Hi Jade, Thank you so much for your five star rating and kind words. We’re delighted you loved the Chicken Free Bundle for your dog. We really appreciate you taking the time to share your feedback. Thank you for choosing us. Please don't hesitate to get in touch if you have any questions or need support. Best wishes Team ProDog

Hi Alfie, Thank you for your feedback. We’re really sorry to hear about the delay and the condition of your delivery. Once we received your enquiry, we addressed it promptly and arranged a replacement order straight away. We also explained our guidance on any food that arrives defrosted and how to get in touch with us directly if this happens again, so we can resolve it as quickly as possible. We appreciate you raising this with us and are always here to help. Best wishes Team ProDog