Recenze společnosti ProDog Raw

Hi Steffi, Thank you so much for your wonderful review. It’s great to hear that our supplement Flexx has been supporting your three Labs’ health over the years. We’re grateful for your continued trust and the 100% recommendation — it means a lot to us. Best wishes Team ProDog

Hi Steffi, Thank you for sharing your feedback. It’s wonderful to hear that our Muscle+ supplement has supported your Labs’ health, particularly with weight gain and flexibility. Your long-term confidence in our products and your recommendation mean a great deal to us. Best wishes Team ProDog

Hi Lisa, Thank you so much for taking the time to leave a review. We’re really pleased to hear your dog is enjoying the food, especially after a difficult period recovering from surgery and adjusting back from bland meals. It can be a real challenge getting a fussy eater excited about food again, so we’re glad we could help. We also appreciate your honest feedback regarding postage when ordering select flavours. We completely understand how tricky it can be when a dog has strong preferences and doesn’t enjoy every option in a bundle. Do contact us at support@prodograw.com for advice on alternative bundles or, if you like, to speak with our behaviourist, Caroline Spence,r regarding encouraging him to eat flavours he's not so enamoured with so that he gets a good variety of proteins. Thank you again for choosing us and for sharing your experience — we wish your dog continued recovery and many happy mealtimes ahead. Best wishes Team ProDog

Hi Dean, Thank you so much for your lovely review. We’re thrilled to hear your puppy is loving the raw food and the variety. We’re really glad to have made such a positive impression. If you ever have any questions about your order, nutrition, behaviour, or training, feel free to reach out to us at support@prodograw.com We’re always happy to help. Best wishes Team ProDog

Hi Cath, Thank you so much for taking the time to share your experience. We’re delighted to hear that Protect Itch & Allergies has helped reduce your dog’s itching, and even better to know he’s feeling happier overall. We really appreciate your feedback and are glad to be part of his wellness journey. If you ever have questions about nutrition or product support, please feel free to get in touch at support@prodograw.com Best wishes Team ProDog

Hi Debbie, Thank you so much for your support. Delighted your dog is getting on so well with our mixed bundle of raw meals. We're available at support@prodograw.com if and when you need our support. Best wishes Team ProDog

Hi K, Thank you for sending in your review. Our customer service team will be in touch soon to understand your concerns. To date, we have not seen missed correspondence from you via phone with a voicemail, or email requesting assistance. If you’d like to get in touch in the future with any concerns, please email us at support@prodograw.com — this will ensure your query is answered promptly. We appreciate the opportunity to resolve this with you. Best wishes Team ProDog

Hi K, Thank you for being in conversation with our customer support so they could assist you with how to apply your coupon code. We hope this has met your satisfaction and that we have improved your star rating. Best wishes Team ProDog

Thank you for taking the time to share your feedback and for being a loyal customer over the years — we’re delighted to hear that your dog enjoys the food and thrives on raw. We’re genuinely sorry to hear about your recent delivery experience in late December. You have been in contact with us, and we arranged to send out a replacement order, which you requested to be nearer the end of January. We understand how frustrating it is when frozen orders don’t arrive within the expected time frame. This certainly isn’t the level of service we want for our customers, and we’re disappointed that the change in our courier service in 2025 has impacted your experience. We are actively reviewing courier performance and working on improvements to ensure deliveries are reliable and arrive within the required window. Thank you again for your feedback Best wishes Team ProDog

Thank you so much for sharing this. We’re really pleased to hear that our product has helped your 4-year-old spaniel with stiff joints. It’s wonderful to know they’re feeling more comfortable and benefiting from the support. We really appreciate you taking the time to leave a review. Best wishes Team ProDog