Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Premiere Suites Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/premiere-suites | Feefo

Důvěryhodný zákazník

2 years ago

Datum nákupu: 12/04/2023

Dishwasher broken the entire time I was there. Very difficult to get someone to come look at it. Received 2 emails about checkout with 2 different dates. First time I stayed here was much better...

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Cathy - On behalf of the Management & staff

Premiere Suites

2 years ago

We do apologize for the issues with the dishwasher. There was a lengthy process for our appliance technician to try and source replacement parts, which, in the end, were not available and the entire unit had to be replaced. We are also very sorry for the confusion with the departure emails - that was human error on our part during a period of staff transitioning. We do hope to see you back again soon and that your next stay is without issue. Thank you for providing us with this very valuable feedback!

Recenze produktu

Cathy - On behalf of the Management & staff

Premiere Suites

2 years ago

We do apologize for the issues with the dishwasher. There was a lengthy process for our appliance technician to try and source replacement parts, which, in the end, were not available and the entire unit had to be replaced. We are also very sorry for the confusion with the departure emails - that was human error on our part during a period of staff transitioning. We do hope to see you back again soon and that your next stay is without issue. Thank you for providing us with this very valuable feedback!

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Tracy

Halifax

2 years ago

Datum nákupu: 14/04/2023

Co říká Tracy o Premiere Suites:

We felt at home, any issues were resolved within 24 hours, loved it

Premiere Suites took away the stress of leaving our home after a flood, we felt at home the entire stay. Wonderful team who was available anytime we called them, thank you

Cathy - On behalf of the Management & staff

Premiere Suites

2 years ago

Thank you for this great feedback! We hope that things went well with the restoration of your home.

Recenze produktu

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Důvěryhodný zákazník

2 years ago

Datum nákupu: 14/04/2023

I have stayed in Premiere Suites places many times but not since 2017. This time I did not experience the level of attention to the place that I have in the past. The people were very pleasant when I...

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Edmond

Premiere Suites

2 years ago

Thank you for your comments. Feedback is valuable to us and we action them to improve. Please remember us for your next accommodation needs and always let us know if you need assistance in your suite right away so we can make your stay comfortable.

Recenze produktu

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Jane

2 years ago

Datum nákupu: 10/04/2023

Co říká Jane o Premiere Suites:

Did not get housekeeping as per the contract. But it was a nice apartment in a great location. Too hot. Hard to cool it down mostly couldn’t cool it down.

Cathy - On behalf of the Management & staff

Premiere Suites

2 years ago

We appreciate you bringing this feedback forward and confirm that there was an issue with the heating system that has since been resolved. It is unfortunate that due to heavy work loads, we were unable to reschedule your housekeeping after you cancelled at the time that had been allotted for your service. We apologize for the inconvenience to you, however, we did attempt to deliver the service on the date noted in your arrival confirmation. We are very happy to know that overall you enjoyed your stay in Halifax and hope to have you back again!

Recenze produktu

Cathy - On behalf of the Management & staff

Premiere Suites

2 years ago

We appreciate you bringing this feedback forward and confirm that there was an issue with the heating system that has since been resolved. It is unfortunate that due to heavy work loads, we were unable to reschedule your housekeeping after you cancelled at the time that had been allotted for your service. We apologize for the inconvenience to you, however, we did attempt to deliver the service on the date noted in your arrival confirmation. We are very happy to know that overall you enjoyed your stay in Halifax and hope to have you back again!

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Irene

2 years ago

Datum nákupu: 12/04/2023

Co říká Irene o Premiere Suites:

To be picky…. Because of nice wine glasses…what about for liqueurs?

The suite was as expected! Requests I had were dealt with promptly & well. I had visitors for a few days….maintenance supplied air mattresses for the kids ! Perhaps a hideabed would have been less...

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Recenze produktu

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Důvěryhodný zákazník

2 years ago

Datum nákupu: 12/04/2023

Excellent suite and service!

Edmond

Premiere Suites

2 years ago

Thank you for taking the time to review us. We are happy to hear you enjoyed your stay with Premiere Suites. Please remember us for any upcoming accommodation needs.

Recenze produktu

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Důvěryhodný zákazník

2 years ago

Datum nákupu: 03/04/2023

Great suite excellent location very good service

Louise

Premiere Suites

2 years ago

Thanks Hector!! Glad you enjoyed your stay!!

Recenze produktu

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Důvěryhodný zákazník

2 years ago

Datum nákupu: 09/04/2023

clean and cozy

great area, very clean unit.

Edmond

Premiere Suites

2 years ago

Thank you for taking the time to review us. We are happy to hear you enjoyed the location. We pride ourselves in the quality of our suites and want to ensure our guests are comfortable. Please remember us for your next trips.

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Ann-Marie Thivierge

Edmonton

2 years ago

Datum nákupu: 31/03/2023

Co říká Ann-Marie Thivierge o Premiere Suites:

I enjoyed my one month stay at the View. Everyone was very professional.

The service was very much appreciated.

Recenze produktu

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Neha

2 years ago

Datum nákupu: 01/04/2023

Co říká Neha o Premiere Suites:

The housekeeping staff Rachel and her co worker were really good in cleaning the apartment and making me feel home. She was always on her toes to fulfill all my needs during my stay. Thank you team...

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Leanne

Premiere Suites

2 years ago

Thank you for taking the time to review your stay. We are so happy when our team are recognized by name for their hard work, we are so pleased they helped make you feel at home. Please remember us if you ever find yourself in need of accommodation in the future.

Recenze produktu

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Recenze společnosti Premiere Suites

Bishop's Landing LW79Více recenzí pro tento výrobek (28)Prohlédnout si stránku výrobkuDishwasher broken the entire stay and very difficult to reach anyone to have it fixed. Several calls made they looked at it with no follow-up so I had to call several times again

MapleVíce recenzí pro tento výrobek (88)Prohlédnout si stránku výrobkuPerfect location! The Maple 🍁is outstanding

Reservation PR-WEST-202206170648Více recenzí pro tento výrobek (12)Prohlédnout si stránku výrobkuWe enjoyed the view from the 56th floor and loved the gym, the concierge and maintenance people.

CraneVíce recenzí pro tento výrobek (10)Prohlédnout si stránku výrobkuSaid it in the last box. Nice apartment. Great location. Hot inside. Don’t honour housekeeping policies

Reservation PR-VICT-202209130250Více recenzí pro tento výrobek (4)Prohlédnout si stránku výrobkuEverything just fine, as expected! Oops,thought I’d done all this….must’ve touched wrong spot !

Maple CommercialVíce recenzí pro tento výrobek (21)Prohlédnout si stránku výrobkuExcellent suite and service!

Sky Waterfront CondominiumsVíce recenzí pro tento výrobek (28)Prohlédnout si stránku výrobkuPerfect suite great amenities

The ViewVíce recenzí pro tento výrobek (7)Prohlédnout si stránku výrobkuVery pleasant stay. Enjoyed the comfort of the suite.

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?