Recenze společnosti Premiere Suites

Thank you so much for your wonderful 5-star review! We're truly grateful for your kind words and detailed feedback. It means a lot to hear that our staff made such a positive impression—from the front desk team to our housekeeping crew. We’re especially glad we could accommodate your husband's needs and help make your stay as comfortable as possible during a challenging time. It’s great to know that the apartment met your expectations and provided a welcoming home for you over the past three months. We really appreciate you choosing Premiere Suites, and we hope to welcome you back anytime you need a home away from home. Thank you again!

Thank you for taking the time to share your feedback. We're truly sorry to hear that your stay did not meet your expectations and we appreciate the opportunity to address the concerns you raised. AC and Toilet Fan: We sincerely apologize for the inconvenience caused by the malfunctioning AC and toilet fan. During your stay, the building’s AC system was in the process of being activated—a process that, unfortunately, took longer than anticipated. As for the fan, we regret that we weren’t made aware of the issue at the time. Had we known, we would have addressed it immediately. We apologize again for any discomfort this caused. Construction Noise: We completely understand how disruptive early morning construction can be. While the work next door was outside of our control, we acknowledge that this should have been clearly communicated prior to your arrival, and we’re taking steps to ensure this kind of information is disclosed to future guests in advance. Outdated Manual: Thank you for bringing this to our attention. We’ve already started updating the guest manual to ensure all information, such as gym location, garbage disposal instructions, and other amenities, is accurate and easy to follow. Although the confusion you experienced was partly due to temporary construction-related changes, we agree that this should have been better explained. Parking Issues: We apologize for the inconvenience caused by the temporary parking situation during the construction period. While the changes were mandated by the building management and beyond our control, we’re glad to report that the issue was resolved before your departure. That said, we're sorry to hear the assigned spot was not ideal. Kitchen Supplies: We regret that some of the kitchen tools provided were not functional. Our furnished units are intended to include all necessary essentials in good working order. Had we been informed during your stay, we would have been more than happy to replace or supplement these items promptly. While we're sorry to hear that your experience led to an early departure, we truly appreciate your honest feedback. It’s vital to our ongoing improvement. Should you choose to stay with us again, we’d welcome the opportunity to provide a far better experience.

Thank you so much for your review and feedback. Our Guest's comfort is our number one priority and we will look into the quality of the sheets. For the parking, for your location it was outside and unassigned, therefore a parking pass would not have beeen required. We look forward to seeing you again soon!

Hello Victoria, good morning and thank you for your feedback. Accordingly we apologize for not knowing that you have the schedule at night before our stuff came in to your suite, this has been discussed with the management and we assure you to be more keen in sending notice as you said. Furthermore about your appreciation with everything in the suite it means a lot to us. Knowing that you are satisfied and had a fantastic experience with our suite you made us so happy and appreciated, because it is always our goal to make our clients happy during their stay in Premiere Suites.

Thank you so much for your kind words and 5-star review! We're thrilled to hear that you found the space clean and comfortable, and that our team was able to provide friendly and helpful service. We're also glad you enjoyed the location—it's definitely a great spot for exploring downtown and the Signal Hill trail on foot. We hope to welcome you back again soon for another great stay!

Thank you for taking the time to leave a review. We’re glad to hear that you had a good stay overall and that our support team was able to assist where possible. That said, we're truly sorry about the ongoing parking issues you experienced. We understand how frustrating that must have been, especially over the course of an entire month. While some circumstances were outside our direct control, we recognize that it impacted your experience and are actively working with the building management to prevent similar issues in the future. We appreciate your patience and feedback—it helps us improve. We hope to have the opportunity to welcome you again under better circumstances.

Thank you so much for your review and for choosing to stay with us! We’re glad to hear you had a positive experience overall and truly appreciate your feedback. If there’s anything we could have done to make your stay a full 5-star experience, we’d love to hear your suggestions. We're always looking for ways to improve and make every stay even better. We hope to welcome you back again soon!

We are so happy that you had a great time staying with us and found our team to be helpful and friendly.

Thank you so much for your wonderful feedback! We’re thrilled to hear that your stay at Premiere Suites Westboro Connection felt like a true home away from home. Our team takes great pride in providing personalized service and ensuring our guests’ needs are met, so it’s fantastic to know we’ve been able to accommodate your individual concerns and requirements. We’re also glad the amenities complemented your lifestyle. It’s been a pleasure having you with us over the past few months, and we look forward to continuing to provide you with excellent service throughout your stay!

Thank you so much for your kind review! We're glad to hear you enjoyed the suite and appreciated the convenient location and cleanliness. We appreciate your feedback on the furniture and dish drainer tray—those are helpful insights, and we'll certainly take them into consideration for future improvements. We're delighted you'd choose to stay with us again and look forward to welcoming you back soon!