Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Channel Islands Direct Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/premier-holidays-ltd-ta-channel-islands-direct | Feefo

Zobrazení všech 1,954 recenzí

Helen Hugdell

Ověřeno Feefo

2 years ago

Co říká Helen Hugdell o Channel Islands Direct:

The booking procedure was easy and the staff very friendly There should have been a rep at the airport in Jersey to coordinate the transfers to the hotel, We arrived late in the evening after a...

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Joanne G

Channel Islands Direct

2 years ago

Thank you for sharing your feedback regarding your recent trip to Jersey. We would like to extend our sincere apologies for the inconvenience you encountered upon your arrival at Jersey Airport, with you transfer. Upon reviewing your booking, our records indicate that our representative Linden contacted our transfer provided, and they confirmed a delay on their end .Unfortunately, it appears you had already arranged alternative transport due to the extended wait. We understand the frustration this situation must have caused, especially after a delayed flight, and we regret any added stress it may have caused you both. Thank you for bringing this matter to our attention, please rest assured we are taking steps to address it internally to prevent such issues in the future.

John Taylor

Ověřeno Feefo

Lancashire

2 years ago

Co říká John Taylor o Channel Islands Direct:

Excellent but lacking

Booking and itinerary were excellent, we didn’t hear from a Channel Island representative at all during the whole holiday. On previous Channel Island Direct holiday a representative was available...

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Sharon Taylor

Ověřeno Feefo

Royton

2 years ago

Co říká Sharon Taylor o Channel Islands Direct:

A very well planned itinerary. Easy to follow and all pick ups / transfers were on time. The accommodation was excellent.

David Brocklebank

Ověřeno Feefo

2 years ago

Co říká David Brocklebank o Channel Islands Direct:

Excellent

Flights there and back, transport there and back were excellent and on time So easy to book with. OGH Hotel was superb.

Důvěryhodný zákazník

Ověřeno Feefo

2 years ago

Excellent service. Ensuring a stress free holiday

Excellent service from Channel Islands Direct. Booking on line was easy to follow. All information was sent through to us from flight details to boarding passes. Collection from and to the airport...

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Geraldine Rowan

Ověřeno Feefo

Halifax

2 years ago

Co říká Geraldine Rowan o Channel Islands Direct:

Fabulous

Very impressed with the service from CID. They even booked our seats on the plane and checked us in as well as arranging transfers.

Důvěryhodný zákazník

Ověřeno Feefo

2 years ago

Told them what we wanted and they arranged it

Důvěryhodný zákazník

Ověřeno Feefo

2 years ago

Good holiday

Everything was well organised except I was under the impression I had booked a weekend trip which included a trip to Herm and lunch but it didn't.

Stephen Bradshaw

Ověřeno Feefo

Cheshire

2 years ago

Co říká Stephen Bradshaw o Channel Islands Direct:

A faultless holiday!

A well organised holiday with all bases covered. We would recommend CID wholeheartedly. Have used them several times successfully.

Michael Harrold

Ověřeno Feefo

Herefordshire

2 years ago

Co říká Michael Harrold o Channel Islands Direct:

One hundred per cent service.

The service we received from C.I.Direct was excellent. We did ask for one very important factor when booking the hotel of our choice that being a walk in shower. This was arranged exactly as...

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Neobdržel/a jste pozvánku k recenzi?

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti Channel Islands Direct

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?