I got spammed with lots of questionaires about the service, I didn't agree or sign up to anything to do with this but their automation seems to think that spamming my email account will somehow...
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PolicyBee
PolicyBee
1 year ago
Hello Ross,
Our customer satisfaction surveys are sent out on our behalf by an independent operator. So we’ve done some investigating, and the problem is at their end, as normally you’d only receive one request for feedback. And there’s certainly no obligation to reply – it’s purely voluntary. Sorry this has happened and we’ll be working with our provider to make sure it doesn’t happen again. In the meantime, rest assured we never overload our customers with unnecessary emails as we dislike spam as much as you do!
Kind regards, Zoe Darrah, Head of Communications & Partnerships
Very professional service from receiving an initial quote to having a telephone conversation with a Policy Bee employee to check on a query. Employee was very polite, pleasant and helpful and...
I was able to actually buy an insurance right away on their website, instead of receiving "please call us ..." at the end of the questionnaires that happened with 2-3 other providers I'd tried before...
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Datum nákupu: 08/10/2024
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Důvěryhodný zákazník
Ověřeno Feefo
1 year ago
Staff with good subject knowledge and one that found us the best price for us.
I wasn’t pressured, they held the quote for me and were extremely helpful when I contacted them for more information. The online process was easy.
It was the best quote I found by far!
Independent broker making small business insurance quick, easy, and clear-cut to buy – online or by phone. No jargon, no call centres. Just friendly experts and smart digital tools.
It’s easy insurance that keeps small business buzzing, with advice and support you can rely on.
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Independent broker making small business insurance quick, easy, and clear-cut to buy – online or by phone. No jargon, no call centres. Just friendly experts and smart digital tools.
It’s easy insurance that keeps small business buzzing, with advice and support you can rely on.