Its a real breath of fresh air to phone up a company and get straight through to a real person who can answer one's questions. So far it looks like you guys are really getting it right :-)
Yes, we're sorry about that. Our mistake.
Your corrected documents were emailed the same day and (hopefully) everything should be sorted now.
If there's anything else you need, please just let us know.
Vicky Pont
I thought the buying experiance quick and efficient but did not quite grasp all the details prior to purchase. There did not seem to be a policy summary and as a result I have discovered I do not...
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PolicyBee
PolicyBee
13 years ago
Thank you so much for your feedback, and thank you for taking the time to chat with Kerri-Ann a moment ago.
Just to clarify you definitely do have legal cover as part of your policy, so no need to worry there. We do link to a summary of cover throughout the quoting process - but we understand that sometimes this can be missed.
Of course you can email Kerri-Ann directly if you have any more questions (kerriann.hockley@policybee.co.uk).
All the best
Vicky
Vicky Pont
Důvěryhodný zákazník
13 years ago
Very impressed with the quick and effective response to my concern which was addressed in full and the policy wording explained to show that legal cover is included but not as part of the limit of spend on any one claim, which is great.
Independent broker making small business insurance quick, easy, and clear-cut to buy – online or by phone. No jargon, no call centres. Just friendly experts and smart digital tools.
It’s easy insurance that keeps small business buzzing, with advice and support you can rely on.
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Independent broker making small business insurance quick, easy, and clear-cut to buy – online or by phone. No jargon, no call centres. Just friendly experts and smart digital tools.
It’s easy insurance that keeps small business buzzing, with advice and support you can rely on.