Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

PolicyBee Recenze | Hodnocení zákaznického servisu pro {{merchantUrl}} | Feefo

Zobrazení všech 6,351 recenzí

Důvěryhodný zákazník

12 years ago

Policy Bee are very professional and efficient and the logo they send you afterwards really…

Policy Bee are very professional and efficient and the logo they send you afterwards really adds professionalism to my website. Obviously not had to deal with a claim yet but so far so good.

Datum nákupu: 16/09/2013

Důvěryhodný zákazník

12 years ago

Very good website and having spoke to one of the customer service advisors she too…

Very good website and having spoke to one of the customer service advisors she too was very helpful. One thing i remember is that she was not pushy like some sales people. Very happy with the service...

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Datum nákupu: 12/09/2013

Důvěryhodný zákazník

12 years ago

Very quick and straight forward.

Datum nákupu: 13/09/2013

Důvěryhodný zákazník

12 years ago

Very good website - phone call relating to policy was answered quickly and dealt with.…

Very good website - phone call relating to policy was answered quickly and dealt with. Documents sent promptly.

Datum nákupu: 11/09/2013

Důvěryhodný zákazník

12 years ago

The system was clear and process was very easy to follow and I can now…

The system was clear and process was very easy to follow and I can now concentrate on delivering my Health & Safety Training & Consultancy in peace of mind with Policy Bee's support.

Datum nákupu: 12/09/2013

Důvěryhodný zákazník

12 years ago

I found the staff extremely pleasant, professional and courteous. I managed to speak to the same…

I found the staff extremely pleasant, professional and courteous. I managed to speak to the same person on every occassion when I contacted policybee so I did not have to keep repeating everything....

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PolicyBee

12 years ago

Thanks very much for your feedback. Happy to hear you received such a great service from PolicyBee. Sarah your Account executive was grateful for your feedback and kind words. Very pleased we were able to take your stress away by helping sort your insurance requirements. Good luck setting up your business, and we're always here if you have any insurance needs or questions. Please feel free to contact us at any time. Zoe Darrah (zoe.darrah@policybee.co.uk)

Datum nákupu: 12/09/2013

Důvěryhodný zákazník

12 years ago

Excellent customer service, accommodating to the customers requirements.the downside is i was not able to…

Excellent customer service, accommodating to the customers requirements.the downside is i was not able to purchase the required policy online. Maybe more flexible selection tool would be good.

PolicyBee

12 years ago

Thank you for your feedback. We know it's frustrating when things don't go as smoothly as you'd like. In an ideal world we'd be able to cover every business online - but sometimes we need to have a quick chat about what you do first, just to make sure the policy is right. I'm glad you got the cover you needed in the end. Your feedback will help us improve how we go about making this process easier online. Thanks again. Zoe Darrah (zoe.darrah@policybee.co.uk)

Datum nákupu: 12/09/2013

Důvěryhodný zákazník

12 years ago

Expensive but came back with a quote in reasonable time. Await invoice and formal acceptance which…

Expensive but came back with a quote in reasonable time. Await invoice and formal acceptance which i expected sooner.

Datum nákupu: 11/09/2013

Důvěryhodný zákazník

12 years ago

Competitive pricing; excellent customer service

Datum nákupu: 11/09/2013

Důvěryhodný zákazník

12 years ago

Very polite and courteous

Datum nákupu: 09/09/2013

Neobdržel/a jste pozvánku k recenzi?

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti PolicyBee

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?